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27 November 2003
Specialist printing company becomes first business in Cornwall to be directly connected to Kingston's nationwide network
Specialist printing and information transfer company Stralfors - best known for printing National Lottery tickets - has called on telecommunications company Kingston Communications to be its sole provider of voice and data services in the UK.
The global company - which becomes the first business in Cornwall to be directly connected to Kingston's nationwide telecommunications network - awarded the contract in a move to cut communications costs and improve service.
"We switched to Kingston because we wanted to reduce our overall expenditure on voice and data and streamline our communications," says Mark Wright, IT manager at Stralfors, which recently moved its UK operations to a purpose-built 75,000sq ft factory in Redruth, Cornwall.
"Another factor in our decision to award Kingston the business was our need for a single source of invoicing for data and IT, as well as a single point of contact for account management."
Under the terms of the agreement, Stralfors' voice and data traffic will be carried on Kingston's national fibre network.
In addition, Kingston Communications is providing leased lines between Stralfors - which also has a site in Swindon - and its main customers. These will allow data from customers to be converted, collated, made into documents and mailed by Stralfors, which specialises in critical transactional mailings.
As well as printing and posting almost one million personalised letters a month to registered donors on behalf of the National Blood Service, Stralfors prints the stationery for every game slip and lottery ticket sold in the UK for Camelot, playing its own unique part in making millionaires each week.
"What we like about Kingston is that we have a dedicated account manager and regular contact, which helps enormously with new projects," adds Mark Wright.
Lance Spencer, managing director of Kingston Communications - business markets, said winning the contract - which had been secured following a competitive tender involving BT and Energis - reflected why many companies choose Kingston.
"Kingston is a national telecommunications provider, but has a firm commitment to supporting customers at the local level," he says. "This ensures they have a named point of contact and a rapid response to their enquiries. This closeness to the customer is why many companies select Kingston as their provider over and above some of our more anonymous competitors."
Kingston Communications provides a comprehensive portfolio of cost-effective, high quality business communications services including voice, data and 08 services in the towns and cities across the UK.
The company recently extended its network to make its services available to more businesses in the South West. For information, call 0800 138 6000.
3 December 2003
New data network will support pioneering tri-service control centre as well as bandwidth hungry applications such as video streaming from helicopters and CCTV
Gloucestershire Constabulary has awarded Kingston Communications a substantial contract to provide a resilient high-speed data network that will support the county's pioneering new TriService command and control centre.
The new infrastructure will enable Gloucestershire Constabulary to run bandwidth hungry applications more effectively, such as video streaming from helicopter mounted cameras.
It will also allow the force - one of 15 constabularies nationwide now using voice and data technology provided by Kingston Communications - to make better use of town centre CCTV systems.
In addition, Kingston's new network will support HOLMES, the Home Office Large Major Enquiry System. This will enable the force to set up a specialist casualty bureau - a feature of HOLMES - as well as remote police stations in the event of a major incident in Gloucestershire, where events such as the Royal International Air Tattoo and Cheltenham Races are held.