Forgot to add the Novo IVC and Touchstar website links (part of BVM) so added them now.
http://www.novoivc.co.uk/
http://www.touchpc.com/
News from Novo this month :
http://www.novoivc.co.uk/Article.asp?id=35128
Virgin Atlantics return route to Novos POS technology
07 August 2007
Virgin Atlantics requirements for onboard Duty Free and POS solutions have, over the years, been met by varying concessionaires, only to arrive back, this year, at Novo Ivcs Software and Hardware offering, through South African concessionaire Tourvest Duty Free.
David OCallaghan Tourvest Duty Free Crew Liaison Manager for Virgin Atlantic said:
The Novo Ivc team were able to develop a bespoke software application to meet our customers requirements as well as interfacing with Tourvest Duty Frees existing back office systems. They were always responsive to our requests and regularly went the extra mile to respond to, and meet, our tight deadlines.
TDF first chose to use the Novo system on Kenyan Airlines back in 2000 and since have implemented their world leading solution across South African Airways, Air Namibia, and now Virgin Atlantic.
Tourvest Duty Free CEO Ian Hay said:
Upon taking the decision to automate our onboard operations globally so that we could offer maximum efficiency to our clients, we researched our potential suppliers extensively and embarked on a tender process which was exceptionally thorough in order to make sure that our detailed requirements were met. At the end of this process we concluded that Novo Ivc were best equipped in terms of technology, attitude and expertise to partner us moving forward.
Virgin Atlantic is one of the worlds leading airlines. Hugely popular, Virgin Atlantic has won top business, consumer and trade awards from around the world. The airline has pioneered a range of innovations setting new standards of service. Despite Virgin Atlantics growth the service still remains customer driven with an emphasis on value for money, quality, fun and innovation.
In the airline sector, Novo Ivc customers were the first to use computers for in-flight retail, and the first to utilise infra-red communication technology on-board and the first to use computers for pre-ordering, pioneered by Virgin Atlantic in 1996.
2007 saw the implementation of Novos POS solution across all Virgin Atlantics fleet, with 580 devices rolled out in three phases.
Tourvest Duty Free Crew Liaison Manager for Virgin Atlantic David O Callaghan said:
The on time implementation of the Falcon units across the Virgin Atlantic fleet was a huge success, due in no small part to the expertise, professionalism, reliability and flexibility of all at Novo.
ENDS.
For further information contact Rowan Welch.
Tel: 01926 462 983
Email: rowan.welch@novoivc.com