IanT(MoneyAM)
- 10 Jan 2008 13:37
If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.
Alternatively, you can email any bugs or enhancements to support@moneyam.com
Thanks
Ian
IanT(MoneyAM)
- 10 Jan 2008 13:56
- 3 of 599
Exec,
This is being looked into and any news will be posted here when we have heard back from our supplier.
Ian
kate bates
- 10 Jan 2008 14:20
- 5 of 599
level 2 not working for me.
IanT(MoneyAM)
- 10 Jan 2008 14:21
- 6 of 599
kate,
all fine here - what is happening when you try to access?
Ian
kate bates
- 10 Jan 2008 14:25
- 7 of 599
can't flick between screens.
edit just come back now. Thanks.
IanT(MoneyAM)
- 10 Jan 2008 14:25
- 8 of 599
kate,
I have just noticed some slowness in loading myself - we will look into it and restart things at this end. Apologies for the inconvenience,
Ian
IanT(MoneyAM)
- 10 Jan 2008 14:27
- 9 of 599
Kate,
you should now be back up to speed apologies for that,
Ian
hewittalan6
- 10 Jan 2008 14:34
- 10 of 599
I have just noticed some slowness in loading myself
Ian, your missus told me to write that slow loading of yourself is not the problem. Rather too rapid unloading might be though...............
IanT(MoneyAM)
- 10 Jan 2008 15:50
- 11 of 599
Exec,
OK, we think we have the % yield issue cracked - we will be putting in a code change next week, which should resolve correct it.
Ian
dell314
- 10 Jan 2008 15:51
- 12 of 599
Ian - Toplists appear to be time delayed again.
It seems to get fixed so they are live for a day, or two, and then something goes wrong and they become practically useless.
Can you have the techies look into it please.
Rgds
dell
IanT(MoneyAM)
- 10 Jan 2008 15:52
- 13 of 599
dell,
The it is something that Alex is aware of - he is nearing the end of configuring the new data base machines which will cure this once and for all when they are in. Shouldn't be too long now,
Ian
dell314
- 10 Jan 2008 16:18
- 15 of 599
Ian - thanks.
On a different subject, I have to admit that I haven't read all the bumf on MIFID changes but are we likely to get trade type information back at some stage, as it's much harder to figure out what's going on since the changes, IMHO.
Rgds
dell
skinny
- 10 Jan 2008 16:28
- 16 of 599
Keep getting - DB Error: connect failed
Mickinvest
- 10 Jan 2008 16:28
- 17 of 599
sAME db ERROR, THE WHOLE LOT IS DOWN :>((
Geoff(MoneyAM)
- 10 Jan 2008 16:30
- 18 of 599
all,
our applogies, site back up now.
best regards,
geoff
Isaacs
- 10 Jan 2008 16:36
- 19 of 599
What a joke. Didn't even realise there was a problem until 4.31 when no auction orders appeared. God knows how long looking at wrong prices. These constant problems are getting ridiculous now.
kate bates
- 10 Jan 2008 16:38
- 20 of 599
yes what a farce, fortunately was watching the stock i was trading on IG. This has become intolerable. No doubt problems will return in the morning for a fifth day running. Come on moneyam, we want to be on your side.
indushah
- 10 Jan 2008 17:48
- 21 of 599
I share the last two sentiments - yes what a joke & farce. BTW Geoff, even when you said site back up now, couldn't view stockwatch. In any case market had closed by then. About time someone took proper responsibility & grip on this daily outages.
indu