COMPANY BACKGROUND
PCI-PAL is a market leader in secure payment services for business. PCI-PAL provides products and services that enable organisations to securely take customer payments, safely store customer data, in particular credit card data, and to de-risk their business activities from the threat of data loss and cybercrime.
PCI-PAL allows companies to achieve compliance with the Payment Card Industry Data Security Standard (PCI DSS) without the need to invest in or maintain their own infrastructure. The PCI DSS is a standard developed by the major card schemes globally, and is a requirement for all companies handling card payments from customers.
PCI-PAL’s leading products are the ‘PCI-PAL Agent Assist’ tool and the ‘PCI-PAL Automate’ services; both of which are secure payment solutions for contact centres to process customer credit card details securely and in adherence with the PCI DSS.
PCI-PAL was one of the first organisations globally to achieve compliance with PCI DSS within a cloud telephony platform. We have a client base that includes major global brands and other organisations utilising technology to secure customer data, protect their reputation, and reduce the costs associated with compliance to global data security requirements.
In addition to contact centre payments and data security, the business maintains a client base of general cloud communications services that utilise the businesses secure cloud environment to ensure high availability, data security, and intelligent cloud telecommunications services. These services include bespoke interactive voice response, multi-lingual automation, international numbering, media response tracking and associated cloud contact centre services.
PCI-PAL has an established history in the contact centre, software, and telephony space; having successfully grown businesses in both the outsourcing and desktop software space. The company board is made up of professionals experienced in these relevant sectors. The business has a focus on the payment security and cyber security market, one which has expanded quickly in the last 10 years; with cyber-crime being high on many boards’ agendas. PCI-PAL has achieved the highest standards of security with global card scheme rules and is capable of handling data in adherence with data rules for any company worldwide.
The company’s shares are listed and traded on AIM

