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Netcall PLC on Tuesday said that trading has continued in line with management expectations in the first half, thanks to increased demand for its Liberty Cloud solutions. The Bedford-based customer engagement software provider said it had seen strong uptake from new customers, driving double-digit growth in annual contract value and robust profitability. Netcall also noted that interest in cloud-based contact centre solutions has continued from last year, with the first cloud contact centre customers now successfully migrated and live within a single public cloud environment. ‘The group’s strong pipeline and healthy balance sheet, together with an innovative product road map, including investment in artificial intelligence and intelligent automation to serve a growing market, underpin the board’s confidence in the group’s continuing success,’ Netcall said. Netcall shares were trading 4.2% higher at 87.00 pence each in London on Tuesday morning. Copyright 2023 Alliance News Ltd. All Rights Reserved.
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