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Greggs stores forced to close as technical issue halts payments

ALN

Greggs PLC stores across the UK on Wednesday have been hit by technical issues preventing them from accepting payments, forcing some to close.

IT outages affected the Newcastle-based bakery chain’s branches on Wednesday morning, causing some to put up temporary ‘closed’ notices on their doors.

Others asked customers to place orders outside using the Greggs mobile app before food could be given to them.

Stores in cities including London, Manchester, Cardiff and Glasgow have reportedly been affected, with customers unable to purchase items.

A Greggs spokesperson said: ‘We are currently experiencing issues accepting payments in our shops. We are working to resolve this as soon as possible.’

On Saturday, outages to payment systems prevented J Sainsbury PLC and Tesco PLC stores across the country from accepting contactless card payments and issuing home deliveries.

On Friday, McDonald’s Corp suffered a ‘global technology system outage’ which the fast-food chain said had not been directly ‘caused by a cybersecurity event’.

Greggs operates more than 2,450 shops across the UK.

Greggs shares were 0.6% lower at 2,813.92 pence each on Wednesday morning in London.

By Piers Mucklejohn

Press Association: Finance

source: PA

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