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Netcall PLC on Wednesday said it continues to benefit from ‘strong market tailwinds’ as it posted improved interim revenue. The Bedford, England-based customer engagement software provider said its pretax profit fell 4.7% to £3.7 million in the six months to December 31, from £3.9 million the prior year. The firm attributed the weaker performance to lower interest income following the utilisation of cash for its Govtech and Parble acquisitions. As such, said Netcall, it had £190,000 less in finance income compared to the prior year. It noted that the integration of both acquisitions is progressing well, with it having delivered its first cross-sales, adding that the pipeline of opportunities continues to build for both new and existing customers. Revenue advanced 22% to £23.0 million from £18.9 million, driven by 12% organic growth and revenue contribution from complementary acquisitions, said Netcall. The firm said target market demand was healthy over the interim period, with Netcall continuing to benefit from high cloud net retention as customers expand their usage of its primary growth driver, the Liberty platform. Looking to its second-half, Netcall said positive trading momentum has been maintained. It said it continues to benefit from ‘strong market tailwinds’, tied to the rapid acceleration of cloud and AI adoption in its end markets. Its shares were up 0.3% at 114.80 pence on Wednesday afternoon in London. Chief Executive James Ormondroyd commented: ‘We are delighted to report another strong trading period...the expansion of our Liberty platform continues to drive success, and we are particularly pleased with the results of our cloud investment programme, which has seen 41% growth in cloud contact centre subscription revenues and the addition of further generative AI features across the platform. ‘With a solid financial position, increasing recurring revenues, and a strong pipeline, the board remains confident in Netcall’s continued success.’ Copyright 2025 Alliance News Ltd. All Rights Reserved.
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