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Netcall PLC on Tuesday said performance will be ‘comfortably in line with market expectations’ in financial 2025. The Bedford, England-based customer service software provider expects revenue for the year that ended June 30 to be around 23% higher, rising to £48.0 million from £39.1 million the year prior. Adjusted earnings before interest, tax, depreciation and amortisation is anticipated to rise 17% to £9.8 million from £8.4 million in financial 2024. The company cited market consensus for revenue of £47.7 million and adjusted Ebitda of £9.7 million. The annual contract value for Netcall’s Liberty cloud platform rose by about 52% to £33.9 million in 2025. The firm suggested that Liberty’s AI and automation capabilities have helped attract public sector customers. As of Tuesday, Liberty accounts for 80% of total ACV, which grew 31% to about £42.2 million for the full-year. Full-year revenue was boosted by 10% organic revenue growth and acquisition contributions, Netcall said. Software platforms Govtech and Parble were acquired and integrated into Netcall’s services during financial 2025, which ‘unlocked substantial cross-selling opportunities’, according to the firm. Netcall held £27.2 million in cash at June 30, down from £34.0 million on-year, and remains debt-free. Chief Executive James Ormondroyd noted ‘supportive market tailwinds’ positioning the company for growth in financial 2026. Netcall shares were 6.1% higher at 119.94 pence on Tuesday afternoon in London. Copyright 2025 Alliance News Ltd. All Rights Reserved.
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