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Cerillion PLC on Tuesday said it has been recognised in two recently published artificial intelligence reports from Gartner Inc, a Connecticut-based research and advisory firm. The London-based billing, charging and customer relationship management software said it was named in the Gartner’s Magic Quadrant for AI in communication service provider customer and business operations report, and in a report on critical capabilities for AI in the same sector. Cerillion said Gartner evaluated vendors across criteria including market understanding, product strategy, sales strategy, innovation and customer experience. The firm said it believes its inclusion in the reports follows its ongoing investment in AI-powered capabilities. ‘We’re delighted to be recognised in these new Magic Quadrant and Critical Capabilities reports for AI in CSP customer and business operations,’ said Chief Executive Officer Louis Hall. ‘We believe it validates our ongoing strategy of embedding advanced AI into our [software-as-a-service]-based, composable [business support systems]/[operations support systems] suite to help CSPs streamline operations, enhance customer experience and accelerate innovation.’ Shares in Cerillion were up 2.0% at 1,397.50 pence in London on Tuesday morning. Copyright 2025 Alliance News Ltd. All Rights Reserved.
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