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Ryanair to allow parents flying with young children to avoid seat fee

ALN

Ryanair Holdings PLC has adjusted its family seating policy after an investigation was launched into it charging parents to sit with their children on flights.

The airline said the ‘minor policy tweak’ means ‘free parent seats’ will be available in the rear of its aircraft for future bookings.

Earlier this month, watchdog the UK Competition & Markets Authority said it had opened an investigation to determine whether Ryanair’s policy at the time was ‘in line with consumer law’.

Ryanair previously required parents travelling with children aged between two and 11 to pay to reserve what it referred to as a mandatory family seat.

Their children were then allocated seats next to or near them free of charge.

The fee for a mandatory family seat was typically about £8 each way, the CMA said.

Under the new policy, parents will still have the option of paying to reserve a seat of their choosing, and have their children alongside them free of charge.

Ryanair Chief Executive Michael O’Leary accused the CMA of ‘turning a blind eye’ to the ‘high fares’ charged by airlines on routes with no competition from the Dublin-based carrier.

He said: ‘The CMA has now targeted our family seating policy which has been universally embraced by consumers as the most progressive and transparent in Europe. Instead of promoting competitiveness and lower fares for consumers, the CMA is on a mission to force Ryanair to adopt the less transparent and less consumer-friendly family seating policy applied by most other airlines  just because it’s the industry standard.

‘We will reluctantly adjust to this industry standard as we don’t want to waste time explaining to misguided regulators how badly they misunderstand what is in the best interest of UK and Europe’s consumers.

‘Under our revised family seating policy, families may have to wait until after they have checked in to find out their seat allocation and are more likely to be seated at the rear of the cabin but at least the CMA will be able to claim they have done something for consumers, but sadly most consumers won’t notice.’

Ryanair said the change will be ‘revenue neutral’.

The CMA was approached for a comment.

Ryanair shares were 1.4% higher at €27.45 each on Thursday morning in Dublin.

By Neil Lancefield, Press Association Transport Correspondent

Press Association: Finance

source: PA

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