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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

TullettJ (MoneyAM) - 10 Feb 2004 08:08 - 1320 of 11003

Iain,

Thunderbird 0.5 was released yesterday and is only available on the ftp.mozilla.org server (atm), as such it is flooded.

Keep trying, and you will get there.

If I still have my zip file at home (it runs from a self contained folder which I have sitting on my desktop, no install, no files cluttering your system - lovely), ill mail it to you.

J.

TullettJ (MoneyAM) - 10 Feb 2004 08:12 - 1321 of 11003

Iain,

Just checked, I dont have the .zip, sorry

prodman - 10 Feb 2004 08:37 - 1322 of 11003

Iain,

I have the zip file 7.5mb, if you want it, send me an e-mail to: prodman_35@hotmail.com

Prod

Iain - 10 Feb 2004 11:18 - 1323 of 11003

Cheers Prodman and TulletJ.
Mail sent.
I thinks its my turn to send YOU something TullettJ :-)

prodman - 10 Feb 2004 12:38 - 1324 of 11003

Iain - You have mail

Prod

TullettJ (MoneyAM) - 10 Feb 2004 13:29 - 1325 of 11003

Iain,

I have 0.5 already installed (got it before the big rush last night), however if you happen to have someone around 5'3 tall, long hair, 20-30 and of the female persuasion and can get her into a postage box, please send to the usual address.

J.

Iain - 10 Feb 2004 16:45 - 1326 of 11003

Thats a Dwarf! I keep them:-)
You can have my missus 32-24-36






thats her left leg;-)

Bobcolby - 10 Feb 2004 18:31 - 1327 of 11003

My wife has just bought by phone a PC from Tiny/Time and all ISPs except Supanet are blocked by an "optimised Modem" contrary to info given by salesman at time of sale.

The only solution Tiny/Time can offer is to use a premium rate support line to order a reload disc which will then allow connection to Supanet where the modem can be unblocked (Deoptimised). I have tried disabling the modem and used an external USB modem which allows me to connect to Onetel but the browser IE 6 does not work. I know there is a fix for this,
Can anyone help

Spaceman - 10 Feb 2004 18:43 - 1328 of 11003

Bobcolby, not sure how they have done this, can you post what OS you are using

Kayak - 10 Feb 2004 21:39 - 1329 of 11003

Bobcolby, I wouldn't spend a long time messing about with it or paying them on their support lines, I would take it back to the shop for them to fix or give you a refund. They have sold you a system with a modem that is not fully functional and it's pretty inexcusable.

DocProc - 11 Feb 2004 00:08 - 1330 of 11003

Bobcolby

I did a bit of research on this and found a forum site, which discusses this Tiny/Time modem problem HERE (see on Page 3)

Reading some of the postings on there, I found the following:-

"1. Go to the Conexant web site (see below), go to the Driver Support section, and download the driver file for an HSF modem (you'll see what I mean when you get there). Save the file to disc, then unzip it to a place you can find it later.
2. Right click the My Computer icon on your desktop, select Properties, select Hardware, click the Device Manager button.
3. Find the modem in the listing, right click the entry, and select uninstall. Confirm the action in the resulting box.
4. Reboot your PC.
5. On reboot, the PC finds the 'new' hardware, and asks if you want to instal it - say yes, and tell the Wizard where to find the drivers (where you unzipped them to earlier).
6. That's it. The modem now shows as a Generic, as opposed to saying it's a CNXT Vx PCI, or whatever, but it seems to work fine for me. I've already accessed two different ISP's now, with absolutely no issues."

You can download the driver from www.conexant.com .

"If you haven't got access to another machine with an internet connection, you can subscribe to Supanet's pay as you go service for the download and then never use them again. Once the driver is updated, you can add Internet Explorer to your Start Menu by going into Control Panel and clicking Add/Remove Programs. Select Add/Remove Windows Components and then put a tick against Internet Explorer."

Also

"OK, there is now a fix for this.
The modem with new Time computers does indeed come locked to Supanet. (or Supanet Optimised, as they call it)

To disable this "lock" (simply) sign up to a Supanet "Classic" (Pay as you go) account.

Use the pre-loaded Supanet software to do this, then connect to the internet using that account.

Go to Supanet.net and log-in.

Under the "My Supanet" heading, you will find an option to "de-optimise modem".

Wait a few minutes, go back to the Supanet software on the computer, go to Options > Update Software.

When the updates come down, the modem is also unlocked.
Simple. But really shouldn't be on there in the first place."

Bobcolby - 11 Feb 2004 09:04 - 1331 of 11003

Thanks Spaceman, Kayak and Docproc

My OS is XP Home. Even if it was bought in a shop, it still has to be returned to Time with thier agreement and a work number for which you have to use a premium rate service. They will then return the PC in the same state saying there is nothing wrong with it. My credit card company are investigating
on my behalf.
I found the web site and downloaded the conextant modem, which does dial out and connects to my ISP, but still does not allow my browser, IE 6 to find server. My external USB modem connects to ISP and I can hear it dial out which I cant on the Conextant. Time state that even if I go onto Supanet webset I cannot deoptimise without reloading my software first. As this may be yet another piece of disinformation from Time I will give it a try and let you know if it is successfull.

Bobcolby - 11 Feb 2004 09:18 - 1332 of 11003

Spaceman

I cannot use preloaded software, because I erased it when I was connecting to my home network ISP. I was advised at time of sale that thier was no problem connecting to other ISPs but they neglected to say I had to sign up for Supanet first and the literature does not mention it either. Only cure from Time is to purchase a reload disc via an expensive premium rate line, just to access supanet, I had bought a computer from Time, in November and ordered and paid for a reload disc which never arrived. I have phoned often and written twice but no joy. The premium rate line is 1 a minute. I managed to bypass block on the first Time machine by using a conextant modem, but this does not work with my wifes new Tiny/Time machine

Iain - 11 Feb 2004 22:37 - 1333 of 11003

Very pleased with myself.Installed a new CDRW and it works,Next i want to put a DVD RW in as well.Will this also appear as a D Drive? or do I have to do lots Of Regedit etc.

Spaceman - 11 Feb 2004 23:17 - 1334 of 11003

Iain, if its IDE (which it almost certainly will be) it should be pretty simple and it will apear with a new drive letter (probably E:). Make sure you connect it up correctly, if its on the same cable you might need to jumper it to slave. Only slight problem can be getting sound from 2 drives, as long as they use the Ide cable it will be OK but if both want to use the audio cable you will have to chose one as there will only be one connector available on your mobo/sound card.

Iain - 12 Feb 2004 00:32 - 1335 of 11003

Cheers Spaceman.The supplied cable(for the audio slot) had two plugs at one end is this to link to the next drive?Also how do i power the second drive?
Are there any web sites that cover Installation issues In simple terms????
Iain

Spaceman - 12 Feb 2004 11:08 - 1336 of 11003

Iain, I thought I had replied to this but I must have forgotten to press 'Post Reply' !!!

The extra connector on the audio cable isn't for a second drive its a different type of connector ;-) you will still only be able to use one. It should not matter as the audio will probably come via the IDE connector as most do now.

If you haven't got a spare power connector you will need a splitter which you can get from PC World etc, they are cheap and convert a connector into 2.

I am sure there must be some sites that cover this sort of thing, I don't know any but I am sure someone like DocProc will know, I am pretty sure Doc knows all the sites on the internet as he often posts links to useful sites.

Iain - 12 Feb 2004 13:54 - 1337 of 11003

Thanks.
"different type of connector"!In the daylight. I can see that now:-))))

hilary - 12 Feb 2004 14:54 - 1338 of 11003

If I put in additional PC memory, am I correct in thinking that all the memory modules should be the same size? And is it ok to have 3 memory modules, or should it be a multiple of 2 (ie either 2 modules or 4 modules)?

Iain - 12 Feb 2004 16:41 - 1339 of 11003

Just had this from Pipex re my upgrade to 1mb
" I have checked BTs systems and it shows
that BT have rejected the regrade due to the line not being able to
support a 1MB connection."

What type of line do you have to have?I live approx 1 Mile from my exchange.Is this a case of BT Being difficult.It took them ages to sort out my Migration from them to Pipex.So im a bit cynical.
I wonder if it would be available if I was prepared to pay BT`s 40.99 a month as opposed tp Pipex`s 33.99;-)
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