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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

TullettJ (MoneyAM) - 14 Nov 2003 08:13 - 1351 of 7315

Hilary,

Can you please log out and then log back in?

J.

hilary - 14 Nov 2003 08:15 - 1352 of 7315

OK now thanks

dell314 - 14 Nov 2003 08:17 - 1353 of 7315

L2 perfect for me but still having rogue figures pop up on stockwatch.
RDM now showing total twaddle, not even factors of 10 out.....

Hilary - I often get similar problems with L2 after clearing my cache.

Rgds
dell

Martini - 14 Nov 2003 08:19 - 1354 of 7315

still lots of strange extra 0s in prices on stockwatch

TullettJ (MoneyAM) - 14 Nov 2003 08:27 - 1355 of 7315

hilary,

Am glad everything is ok now!

Martini, it is being looked at right now!

J.

TullettJ (MoneyAM) - 14 Nov 2003 08:41 - 1356 of 7315

All,

The prices now look ok to me, however you will all know much better than I do.

Can you please confirm that everything looks good?

Many thanks,
J.

The Other Kevin - 14 Nov 2003 08:45 - 1357 of 7315

RTO and BAA twaddle on my Stockwatch

Edit: BAA now OK but ULVR joined the twaddle list

Haystack - 14 Nov 2003 08:45 - 1358 of 7315

still have bad prices on stockwatch. ANL 553250p etc.

Bones - 14 Nov 2003 08:52 - 1359 of 7315

Hornby HRN 35078.12. I wish! Should be 1125.

edit - now 11.18. Lost 99%. Help!

Haystack - 14 Nov 2003 08:54 - 1360 of 7315

Prices become correct on a particular stock and then that stock goes wrong again and then back to correct again.

BrianTrayda - 14 Nov 2003 08:54 - 1361 of 7315

EVerything - stockwatch, streaming charts, etc are junk
Eg:
Stockwatch AVZ LLOL
Streamers UKX

A.N.Other time again :(


Aahhh - overlap posting - are clearing now....

Nope - try a UKX streaming chart...

Other things to do - please post when everything is ok again...

Martini - 14 Nov 2003 08:55 - 1362 of 7315

yes still there seems to come and go depending how active a share is. SPT has been sat for some time

TullettJ (MoneyAM) - 14 Nov 2003 08:55 - 1363 of 7315

We are still looking at this!

J.

TullettJ (MoneyAM) - 14 Nov 2003 09:07 - 1364 of 7315

Hello,

While this is being resolved, if you have the option, please turn off streaming as the HTML is correct.

If you have terminal, you can set an auto refresh on the stockwatch page...

J.

BrianTrayda - 14 Nov 2003 10:14 - 1365 of 7315

Just for ref as already emailed on this one. Same place as before.

500 Servlet Exception
java.lang.OutOfMemoryError
--------------------------------------------------------------------------------
Resin 2.1.11 (built Mon Sep 8 09:36:19 PDT 2003)

BrianTrayda - 14 Nov 2003 12:05 - 1366 of 7315

Any news about the the floating decimal point problem? It's still happening.

TullettJ (MoneyAM) - 14 Nov 2003 12:57 - 1367 of 7315

BrianTrayda,

We have had numerous calls between our data provider and our developers, and the fault looks to be with our data provider.

I hope it will be resolved soon!

J.

ps, was that 500 error on the BBs?

BrianTrayda - 14 Nov 2003 13:03 - 1368 of 7315

JT - yes. Felix saw email yesterday and told me what's causing it. Just posted it to show it's still happening, but I expect you know that.

TullettJ (MoneyAM) - 14 Nov 2003 14:59 - 1369 of 7315

The Stockwatch should now be working.

Sorry for the time it took to fix, but the problem required a lot of investigative work!

J.

Haystack - 14 Nov 2003 16:39 - 1370 of 7315

I have been finding that the yellow strip has been getting out of sync with the top of the order book. It has shown a higher price than the top of the SELL list quite a few times and on previous days the sum of the top items doesn't come to the total on the yellow strip. It almost looks as though the figures come from different sources. It was ICI today. I hope that is clear.
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