Sharesmagazine
 Home   Log In   Register   Our Services   My Account   Contact   Help 
 Stockwatch   Level 2   Portfolio   Charts   Share Price   Awards   Market Scan   Videos   Broker Notes   Director Deals   Traders' Room 
 Funds   Trades   Terminal   Alerts   Heatmaps   News   Indices   Forward Diary   Forex Prices   Shares Magazine   Investors' Room 
 CFDs   Shares   SIPPs   ISAs   Forex   ETFs   Comparison Tables   Spread Betting 
You are NOT currently logged in
 
Register now or login to post to this thread.

PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

Spaceman - 26 Feb 2004 15:12 - 1371 of 11003

Rob, just found this which might help, I cant test it so your on your own but it does sound sensible.

First delete the program Purity scan from your system and follow these steps:

Next, for XP Professional (should work for standard XP / 2000),

go to windows explorer program via, start button, program files- accessories- explorer.

Click on Windows, then double click the system 32 folder.

Scroll down and find the file: "winservn".

The icon has a large 'P' on it. Don't try to delete it yet, it won't let you. Keeping the folder on your desktop, press alt+ctrl+delete, at the same time to bring up the Task Manager.

Click on Task Manager, then on Processes.

In the Processes list find "WINSERVS.EXE".

Right click on this and choose "end process tree". Don't worry about the warning box, just do it.

There will be some more duplicate "WINSERVS.EXE" so scroll down and find them all and end them all.

Once you have done this you can delete "winservn".

Iain - 26 Feb 2004 15:40 - 1372 of 11003

Not got this problem.Just VERY Impressed with the quality of assistance you can get here.Top stuff!

TullettJ (MoneyAM) - 26 Feb 2004 17:15 - 1373 of 11003

Iain,

B

Robb - 26 Feb 2004 17:15 - 1374 of 11003

Spaceman/Optimist

Thanks for your help, it is very much appreciated. I've done everything - cleaned the start up menu, restricted the sites, done adaware and spybot scans, inspected every program and cookie file created today and deleted where applicable, edited the registry and done the above delete ref winservn although the b*gger had changed its name to wcpsvit but I recognised it because of the "P" icon and the fact that it was created this morning and a new item in the start up menu.

As an aside it looks like AOL are going to sue the people who are behind this adsoftware - Good!

Still no idea how I got it though.

Now I've rebooted it is "So far so good" :-)

Thanks again.
Rob

Spaceman - 26 Feb 2004 17:29 - 1375 of 11003

Robb, glad you got rid of it.

Trader2 - 27 Feb 2004 09:09 - 1376 of 11003

Order "obsolete" item from Dabs.com bargain basement. They debit my Credit Card on day of order. Item does not arrive. Status of order remains "awaiting packaging". Chase order over past week. Dabs cancel my order. Turns out that they had no stock!

They are impossible to communicate with. Mail to Customer Services takes over 24hrs to get replied.

Still chasing a refund.

Beware of Dabs.

Spaceman - 27 Feb 2004 09:12 - 1377 of 11003

Trader2, I agree but when things go well they are excelent, this is the nature of deling with these large internet based companies. I have had similar problems with ebuyer but I still use them as their prices are som good.

Mega Bucks - 27 Feb 2004 09:15 - 1378 of 11003

ebuyer have never had any problems with them :-)

Spaceman - 27 Feb 2004 09:19 - 1379 of 11003

MB, They have mostly been very good but I had one bad problem where they sent the wrong thing and then took 2 weeks to replace it, very frustrating but at least their online order update system is updated quicly. I think this sort of problem is the price we have to pay for dealing with low cost internet based companies which have low staff numbers.

Trader2 - 27 Feb 2004 09:30 - 1380 of 11003

Low staff numbers at Dabs?? - well my mail about above has never been replied to by the same person twice! How many are in the Customer Services Team? Michelle, Anne, Stella and Graham have all made their individual contributions - eventually - but contributions that have yet to lead to a refund.

Spaceman - 27 Feb 2004 09:35 - 1381 of 11003

Trader2, Its relative, they are a pretty big company. I do agree with you that this sort of thing is a pain but I chose to continue to use them knowing that these things happen, you will probably chose not to ;-)

Trader2 - 27 Feb 2004 11:23 - 1382 of 11003

Space - I've had worse experiences with ebuyer - but still go back to them when they offer a good price. I always make a point of posting about exceptionally good and bad experiences.

The trend is for keener prices and poorer service. Trend will no doubt continue - as they do.

The cost of selling goes down and the cost of buying goes up.

I'd like to see it possible to easily sue for small damages - to stop the above trend pushing the cost of buying too high and achieve a reasonable balance cost balance.



CC - 27 Feb 2004 18:07 - 1383 of 11003

Help - i've got real problems with my machine running slow due to high cpu usage.
What can I do about this?
The offending programs are advfn L2 (I also take the moneyam one via etrade and would be happy to dump advfn except I can't make the screens small enough in large mode - in particular I need to see the trades). I also strongly suspect the spreadright software from IG is doing something it shouldn't or is somehow conflicting with finspreads. Either seems to run ok as long as the other one is not loaded. When both loaded cpu usage runs near permanently at 100% and even when i close them I don't appear to get back as much cpu time as I would if I'd never loaded them in the first place.

I have a P4 1600 with 768 ram.

Spaceman - 27 Feb 2004 18:25 - 1384 of 11003

CC a few questions, have you checked for Spyware etc? is you Hard DIsk fragnmented or full? What Operating Sytem are you using?

CC - 27 Feb 2004 19:47 - 1385 of 11003

Spaceman - yes checked for usual stuff with spybot. I reguarly run the defrag and delete all the temporary internet files.
Running Win2000.
Have been thinking about dumping advfn L2 (even though I like it) and using moneyam through etrade all the time. If I did this I could get another monitor with the money saved.

Kayak - 27 Feb 2004 19:50 - 1386 of 11003

CC, In windows 2000 you can use Task Manager to tell you which processes are gobbling up the CPU. If it's IE and you have a number of IEXPLORE processes, End Process to see which one it is. If it's just one because you've used ctrl-N to create new windows, try again without using ctrl-N, i.e. using the icon each time.

Spaceman - 27 Feb 2004 20:36 - 1387 of 11003

CC
have you had any other browser type problems? eg slowness or odd bookmarks? any strange behavior when you type a wrong URL? add search engines poping up eg coolwebsearch?

I doubt if ADVFN is the problem but I dont use them for L2. Cant comment on IG.

CC - 27 Feb 2004 23:18 - 1388 of 11003

ADVFN L2 is a known issue with gobbling cpu time. A year ago it wasn't such an issue but they have added so many bells and whistles to the java I am beginning to find it unuseable now when the market moves fast as it runs up to 2 seconds delayed as my cpu can't keep up.
Kayak-been looking at task manager all day - won't use ctrl N on Monday and try to get to the bottom of it.
What's frustrating is that this problem has only started this month - wasn't running anything new when it started happening although now I've added IG as well problem has moved from an odd annoyance to a constant problem when market is busy.
Going to try ADFVN old L2 feed on Monday and I can live without IG most of the time - the spreads are crap.

I do have the odd problem when I open the advfn or moneyam home page - sometimes that IE window freezes for up to 10 seconds - I'm sure it's something to do with the damn popups. When it freezes I have no control over it whatsoever - can't minimise or anything then suddenly the popups windows appear and I get control back. This happens about once in 10 times I access these homepages.

Spaceman - 28 Feb 2004 00:34 - 1389 of 11003

CC i dont think you have hijack problems but its probably worth going to www.spywareinfo.com and downloading and running CWshredder, this will clear any coolwebsearch and similar hijacks. Make sure you close all browsers before running it.

Kayak - 28 Feb 2004 00:47 - 1390 of 11003

CC, if you find the answer to the popup freezing problem tell me, I've had it for years. Only solution I know of is a popup stopper.
Register now or login to post to this thread.