If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT , could you please explain once again exactly what you are using for the closing price - noticed as Maggot aal but bsy also showing a funny number 525 and there may be others.

and we are still plotting weekends on the candle charts - as I requested please can they be removed

and I have just tried to pull up the charts for aal and bsy and there is nothing there

and I'm having a whinge because I need good data!

Maggot/maddoctor,

I will find out the specifics and speak to JT to get an update on these issues and then report back to you.

Regards

Ian

maddoctor,

Have just spoken to JT and with regard to the closing price, we are displaying the offical price sent through by the LSE.

We will take a look into your other issues and get back to you.

Ian

Streaming charts still don't reset themselves to "today" (ie: 8am) when they are loaded prior to that time. They show yesterday's as expected. You have to manually refresh to make them work.

BT,

We are aware of this and are working to resolve the issue - please accept my apologies for this.

Ian

L2 Closing Auction with Summary/Detail problem. Both big L2 and Terminal L2



The left side is 999,999 instead of MKT

BT,

Thanks for this - Will let the boys know.

Ian

Getting the following error in the Java console when I go into stock watch this morning:

java.lang.NoClassDefFoundError

at sun.java2d.pipe.DuctusRenderer.getRasterizer(Unknown Source)

at sun.java2d.pipe.DuctusRenderer.createShapeRasterizer(Unknown Source)

at sun.java2d.pipe.DuctusShapeRenderer.renderPath(Unknown Source)

at sun.java2d.pipe.DuctusShapeRenderer.fill(Unknown Source)

at sun.java2d.pipe.PixelToShapeConverter.fillRect(Unknown Source)

at sun.java2d.pipe.ValidatePipe.fillRect(Unknown Source)

at sun.java2d.SunGraphics2D.fillRect(Unknown Source)

at sun.plugin.AppletViewer.paintForegrnd(Unknown Source)

at sun.plugin.AppletViewer.paint(Unknown Source)

at sun.awt.RepaintArea.paint(Unknown Source)

at sun.awt.windows.WComponentPeer.handleEvent(Unknown Source)

at java.awt.Component.dispatchEventImpl(Unknown Source)

at java.awt.Container.dispatchEventImpl(Unknown Source)

at java.awt.Component.dispatchEvent(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

Cannot view any of the live prices?

dscott,

I will get JT to take a look, in the meantime, could you close down your browser and try again please?

Ian

dscott62,

Can you please press ctrl-f5 (or hold the ctrl key while clicking 'refresh') while on the stockwatch screen and see if that improves the situation?

J.

Just tried to pull up all threads on TRAD symbol and only got one from August - is this a feature?

skinny,

Are you talking about the search facility on the BB - if so, there are some known issues with this that are on the list to be improved.

Ian

Ian - yes - I take it this is one the issues!

skinny,

JT is going to take a look into the whole of the BB's, and this will be a part of that process.

Ian

Some of the streaming charts and L2s on my terminals do not seem to be keeping up with events. Not sure whether it's at my end or not. Not particularly worried, but thought it worth a mention. The L2s outside the terminals are OK (though very slow this morning).

Maggot,

can you try reatsrting your PC to see whether this makes any difference/

Ian

Ian

There is a problem with the graphs when I load a candle graph for BLND it has a range of 0 to 70000 for share price and all the data is scrunched up. This is the same for a few of my graphs. Any ideas please.

Paul

Paul,

I will pass this onto our technical team to take a look.

Ian

Paul,

What is the duration you are using for the graph and I will see if I can try to replicate the problem.

Ian

EDIT - Have managed to reproduce this now, I will pass it onto the tech guys.

Iam

Ian

Anything over a month produces a problem with BLND, but try 1 year.

Edit - many thanks

Paul