If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

katcot,

Will take a look,

Ian

katcot,

I can get it in my watchlist, but the name is appearing as new aim compny. However, the pricing information is correct. I will speak to our feed suppliers to get them to put the correct name in place,

Ian

on Level 2... it says that PMK is New Aim Company??? and Ashtead is spelled Ashstead??

Jules,

Yeah is showing teh same on level 1 I am going o notify our suppliers to get them to change it.

Ian

thanks Ian

Any news on that Level2 fix ?

I've got rogue orders on every Level2 stock I am monitoring at the moment.

Apparently ISAT's full name is now: "Change of Segment / Sector - Formerly SSMM / SSC6 Ord EUR0.0005"

Qwento,

The fix has been in for a week - can you give me one example and I will look into it?

Ian

Kyoto,

I will let our supplies know,

Ian

RDSB

thank you qwento - I will get JT to look into it,

Ian

Rio L2 2880

Di,

can you refresh please it looks ok here

Ian

has gone now thx

RIO - rogue order is on the ask 2500 @ 2880

qwento,

can you refresh - it is now gone - it would appear that it was stuck on one of our streamers, therefore, I didn't spot it first time around.


Ian

Ian Rio 2896 AAl 2097

Ian, the problem is that if the price moves such as the rogue order(s) are encompassed within the current price you do not know that they are there.

AAL looked OK 5 minutes ago - now I can see that there are rogue orders at 2097 and 2098 on the ask side.

Sounds as if it's a case of back to the drawing board. Somewhere along the line the Level2 feed cannot handle a sudden load (or so it seems).

The 2:45 to 3:00 stampede caused all of the problems today.

Di,

On it,

qwento,

JT is investigating.

Ian

I seem to be missing all the RNS's, Just AFX's and MonAM news ?

Mick