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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 10 Oct 2007 09:57 - 6588 of 7315

Guys,

Thank you for your feedback.

This is part of a site wide campaign, however, although we will not be removing it, we will look at slowing the animation down.

Ian

greekman - 10 Oct 2007 10:21 - 6589 of 7315

Thanks Ian,

Don't know if a slow down will be sufficient to satisfy all, will have to wait and see.
IMHO it needs to be moved.
As previously suggested. All those who think it should be moved, please make your feelings known via E-Mail.
If you don't tell them your views, they won't know.

The Other Kevin - 10 Oct 2007 10:30 - 6590 of 7315

It's a health and safety issue and should come with a health warning. I blame the flashing green lights for triggering a sudden attack of scintillating scotoma.

NabCom - 10 Oct 2007 16:09 - 6591 of 7315

Damned animation, still making me sick.

Email to who greekman?

greekman - 10 Oct 2007 19:55 - 6592 of 7315

NabCom,

E-mail.....support@moneyam.com

NabCom - 10 Oct 2007 22:43 - 6593 of 7315

Thanks greekman

Toya - 11 Oct 2007 18:38 - 6594 of 7315

Ian: I still think they should be removed altogether. They are a complete distraction and they ruin an otherwise very useful and well-designed site. Do you really want your advertisers to drive away the very customers they are trying to attract?

There must be some kind of advertising standards to apply here - just as there would be for television etc.

Toya - 11 Oct 2007 18:41 - 6595 of 7315

Something completely different, and I'm sure easily fixable:

BLNX: the chart will draw for any period from 6 days upwards but I can never get it to come up for 5 days or less - and not for Intraday either, which is a particularly useful one some days. Could you have a look at that please? - Thanks.

IanT(MoneyAM) - 12 Oct 2007 07:13 - 6596 of 7315

Toya,

I will get James to take a look,

Ian

Toya - 12 Oct 2007 08:19 - 6597 of 7315

Thanks

rmcook - 12 Oct 2007 10:48 - 6598 of 7315

Ian

While you have the bonnet up and are slowing down your flashing green jobbies on Stockwatch, please just tweak the spanner and get the bid / offer to retain their red / blue changes.

Do that and I promise to become a subscriber within the week !

Now, there's an incentive !

IanT(MoneyAM) - 12 Oct 2007 10:49 - 6599 of 7315

rm,

It is something we have looked at, but at the moment, I am afraid that we will not be developing it, if this changes, I will of course let you know,

Ian

rmcook - 12 Oct 2007 10:56 - 6600 of 7315

May I ask, is that because it is too complicated, you have other more important things to do, you don't believe it is necessary, or that users in general don't believe it is necessary?

Just curious.

Thanks.

IanT(MoneyAM) - 12 Oct 2007 10:57 - 6601 of 7315

rm,

It is just down to the changes that would be needed, in that those columns would need to be isolated from the rest as they would have to re calculate based on their last price.

As I say should we decide to do this, I will let you know,

thanks

Ian

rmcook - 12 Oct 2007 11:00 - 6602 of 7315

Ian

Many thanks for you prompt replies.

Perhaps I shall become a subscriber anyway !

rm

Toya - 15 Oct 2007 10:11 - 6603 of 7315

Ian - graphs on BLNX are fixed - many thanks!

kate bates - 16 Oct 2007 13:12 - 6604 of 7315

level 2 down

Geoff(MoneyAM) - 16 Oct 2007 14:39 - 6605 of 7315

kate bates

are you still experiencing problems?

best regards,

geoff

Chalkie - 18 Oct 2007 14:03 - 6606 of 7315

Ian

I've just tried to access Shares Magazine online like I've been able to do since it's inception and got the message for the first time that I needed to enter my username and password. I entered my MAM username and password but this is invalid.

Following the link 'if you are a shares subscriber' (which I am although separately to my MAM subscription) suggests that this is to set up a MAM Premier Services account which I do not need as I am on Monthly Level 2.

Am I doing something wrong, or is it something your end?

Many thanks

Andrew

IanT(MoneyAM) - 18 Oct 2007 14:05 - 6607 of 7315

Chalkie,

No you should be able to use your chalkie username and password as the acess is enabled on your this account. I have sent you a password reminder just for clarity - can you try when that arrives and let me know what happens please?


Ian
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