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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

rmcook - 12 Oct 2007 10:48 - 6598 of 7315

Ian

While you have the bonnet up and are slowing down your flashing green jobbies on Stockwatch, please just tweak the spanner and get the bid / offer to retain their red / blue changes.

Do that and I promise to become a subscriber within the week !

Now, there's an incentive !

IanT(MoneyAM) - 12 Oct 2007 10:49 - 6599 of 7315

rm,

It is something we have looked at, but at the moment, I am afraid that we will not be developing it, if this changes, I will of course let you know,

Ian

rmcook - 12 Oct 2007 10:56 - 6600 of 7315

May I ask, is that because it is too complicated, you have other more important things to do, you don't believe it is necessary, or that users in general don't believe it is necessary?

Just curious.

Thanks.

IanT(MoneyAM) - 12 Oct 2007 10:57 - 6601 of 7315

rm,

It is just down to the changes that would be needed, in that those columns would need to be isolated from the rest as they would have to re calculate based on their last price.

As I say should we decide to do this, I will let you know,

thanks

Ian

rmcook - 12 Oct 2007 11:00 - 6602 of 7315

Ian

Many thanks for you prompt replies.

Perhaps I shall become a subscriber anyway !

rm

Toya - 15 Oct 2007 10:11 - 6603 of 7315

Ian - graphs on BLNX are fixed - many thanks!

kate bates - 16 Oct 2007 13:12 - 6604 of 7315

level 2 down

Geoff(MoneyAM) - 16 Oct 2007 14:39 - 6605 of 7315

kate bates

are you still experiencing problems?

best regards,

geoff

Chalkie - 18 Oct 2007 14:03 - 6606 of 7315

Ian

I've just tried to access Shares Magazine online like I've been able to do since it's inception and got the message for the first time that I needed to enter my username and password. I entered my MAM username and password but this is invalid.

Following the link 'if you are a shares subscriber' (which I am although separately to my MAM subscription) suggests that this is to set up a MAM Premier Services account which I do not need as I am on Monthly Level 2.

Am I doing something wrong, or is it something your end?

Many thanks

Andrew

IanT(MoneyAM) - 18 Oct 2007 14:05 - 6607 of 7315

Chalkie,

No you should be able to use your chalkie username and password as the acess is enabled on your this account. I have sent you a password reminder just for clarity - can you try when that arrives and let me know what happens please?


Ian

Chalkie - 18 Oct 2007 14:13 - 6608 of 7315

Ian

Thanks - I will try when I get home from work and let you know tomorrow

Andrew

Chalkie - 18 Oct 2007 20:18 - 6609 of 7315

Ian

Sorry - tried using my MAM username and both the password you have recently sent me and my normal password

Both come up with the message 'Sorry, Chalkie is not a valid Shares magazine subscriber'

By the way, why if my MAM account is set up to be able to access this do I need to input a username and password again?

Look forward to hearing from you

Andrew

Chalkie - 18 Oct 2007 20:29 - 6610 of 7315

Ian

Sorry

Just tried again Chalkie and your new password and it came up with the message

'Sorry username/password not recognised'

The message was still as above i.e. Chalkie not a valid Shares subscriber if I entered my usual MAM password

I still don't understand why if my MAM account is set up to be able to access this do I need to input username and password again

Andrew

IanT(MoneyAM) - 19 Oct 2007 06:58 - 6611 of 7315

Chalkie,

I will get the tech guys to take a look,

Ian

Chalkie - 19 Oct 2007 09:24 - 6612 of 7315

Ian

Thank you

Andrew

philwalker - 19 Oct 2007 14:19 - 6613 of 7315

on level 2 in terminal mode evo never shows up/down arrow ?

IanT(MoneyAM) - 19 Oct 2007 14:20 - 6614 of 7315

phil,

We will get our suppliers to take a look,

Ian

bhunt1910 - 22 Oct 2007 07:57 - 6615 of 7315

Level 2 does not seem to be available ?

bhunt1910 - 22 Oct 2007 07:58 - 6616 of 7315

Message that I am getting is :

404 Not Found
/redirectStockWatchL2.jsp was not found on this server.


--------------------------------------------------------------------------------
Resin Professional 3.0.24 (built Tue, 14 Aug 2007 06:31:27 PDT

IanT(MoneyAM) - 22 Oct 2007 07:58 - 6617 of 7315

bhunt,

I can see level 2 with no problem here - can you close the browser and try again please?

Ian
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