andy.lovell
- 04 Nov 2002 11:26
If you're having any problems, or want to suggest some improvements, please post below!
Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.
The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.
This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)
If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.
maddoctor
- 16 Nov 2007 15:33
- 6962 of 7315
wot have you lot been doing , the "back" button on btyahoo browser works again on this site for the first time in 2 weeks (you never came back to me on it at the time)?
IanT(MoneyAM)
- 16 Nov 2007 15:36
- 6963 of 7315
mad,
We didn't do anything, but glad it is working again.
Ian
Mickinvest
- 19 Nov 2007 07:50
- 6964 of 7315
Can't get RNS to open, keep get "cannot find requested article"
Monam ones working and working ok on investegate site.
Mick
IanT(MoneyAM)
- 19 Nov 2007 07:51
- 6965 of 7315
Mick.
We are just taking a look at that,
Ian
morgan
- 19 Nov 2007 07:57
- 6966 of 7315
When click onto news then categories,for each selection comes up with " no announcement for today"
smiler o
- 19 Nov 2007 07:59
- 6967 of 7315
Hi IAN
Me too can not get RNS on AUL
Thanks ;)
IanT(MoneyAM)
- 19 Nov 2007 07:59
- 6968 of 7315
morgan,
It is related to the above, we are working on it and RNS should be back as soon as possible,
Ian
EDIT: Looks like this is from our news suppliers they have had some server trouble this morning. They are working to resolve it,
Ian
Chea
- 20 Nov 2007 11:14
- 6969 of 7315
Any information when news issue will be resolved?
IanT(MoneyAM)
- 20 Nov 2007 11:17
- 6970 of 7315
Chea,
This problem re occured this morning and it was reported to our supplier. It was then resolved at circa 8.30 am and rns was available. are you still having problems? If so what is happening for you?
I will investigate and inform our supplier if it has happened again,
Ian
IanT(MoneyAM)
- 20 Nov 2007 11:19
- 6971 of 7315
Chea,
I have just checked and have been able to access the latest RNS news stories with no problem - can you give me an example if you have a specific problem?
Ian
Chea
- 20 Nov 2007 11:22
- 6972 of 7315
Ian,
I seem to be getting, 'Internal Server Error'. Strangely, I was able to access one news item directly after posting but when I retried the ones I had previously failed to access, the same error message showed.
Chea
IanT(MoneyAM)
- 20 Nov 2007 11:24
- 6973 of 7315
Chea,
That is consistent with the issue they were having this morning. As I say I have not been able to see it here, but I will flag it up to them again, as it may be that they still have som egremlins in the system,
Ian
Chea
- 20 Nov 2007 11:27
- 6974 of 7315
Ian,
Do I take it that news items time-stamped within the first notified issue will remain inaccessible?
Chea
IanT(MoneyAM)
- 20 Nov 2007 11:39
- 6975 of 7315
Chea,
At this point I am not sure, but I will let you know when this is resolved,
Ian
IanT(MoneyAM)
- 20 Nov 2007 11:56
- 6976 of 7315
Chea,
I have now been able to reproduce this Alex is speaking to our suppliers and I will let you know when resolved,
ian
Chea
- 20 Nov 2007 12:34
- 6977 of 7315
Ian,
Thank you.
Chea
greekman
- 20 Nov 2007 14:11
- 6978 of 7315
I keep trying to open news re PTI results. Comes up each time with Internal Service Error.
Is this the same prob as above. If so I know your working on it.
IanT(MoneyAM)
- 20 Nov 2007 14:13
- 6979 of 7315
greek,
Yes it is an intermittent problem with our RNS suppliers servers - they are aware of it and working on it.
Ian
greekman
- 20 Nov 2007 14:28
- 6980 of 7315
Thanks Ian,
Just checking.
philwalker
- 21 Nov 2007 07:23
- 6981 of 7315
level 2 not loading in terminal