If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Any information when news issue will be resolved?

Chea,

This problem re occured this morning and it was reported to our supplier. It was then resolved at circa 8.30 am and rns was available. are you still having problems? If so what is happening for you?

I will investigate and inform our supplier if it has happened again,

Ian

Chea,

I have just checked and have been able to access the latest RNS news stories with no problem - can you give me an example if you have a specific problem?


Ian

Ian,

I seem to be getting, 'Internal Server Error'. Strangely, I was able to access one news item directly after posting but when I retried the ones I had previously failed to access, the same error message showed.

Chea

Chea,

That is consistent with the issue they were having this morning. As I say I have not been able to see it here, but I will flag it up to them again, as it may be that they still have som egremlins in the system,

Ian

Ian,

Do I take it that news items time-stamped within the first notified issue will remain inaccessible?

Chea

Chea,

At this point I am not sure, but I will let you know when this is resolved,

Ian

Chea,

I have now been able to reproduce this Alex is speaking to our suppliers and I will let you know when resolved,


ian

Ian,

Thank you.

Chea

I keep trying to open news re PTI results. Comes up each time with Internal Service Error.
Is this the same prob as above. If so I know your working on it.

greek,

Yes it is an intermittent problem with our RNS suppliers servers - they are aware of it and working on it.

Ian

Thanks Ian,
Just checking.

level 2 not loading in terminal

it has now

Continuing problem from yesterday. Unable to open news link (DEMG). Comes up internal Server Error.
Just for your info.
Will have to go to another site for the news info.

Intraday Charts don't seem to be working if I click on the 1-day option (5 days is OK). Have tried this for BRR and EPO.

Site is incredibly slow.

Site navigation speed improved.

No Intraday Charts ! Other charts working fine!

Chea,

Nothing personal but glad you have the same problem, it's been intermittently slow for a while now. I thought it was my end, but other similar sites (one that is always slower than MoneyAm) are OK.