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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Geoff(MoneyAM) - 03 Dec 2007 14:32 - 7040 of 7315

bhunt1910

apologies for the ftse indice, we are currently working on it. no eta at the moment unfortunatley.

best regards,

geoff

kate bates - 04 Dec 2007 08:11 - 7041 of 7315

no monitor, no level 2 and have only just been able to land here.

IanT(MoneyAM) - 04 Dec 2007 08:12 - 7042 of 7315

kate,

We have just had to do a restart on one of our servers, but all should be fine now,

Apologies for that,

Ian

kate bates - 04 Dec 2007 08:15 - 7043 of 7315

no monitor, no level 2 and have only just been able to land here.

kate bates - 04 Dec 2007 08:15 - 7044 of 7315

thanks, annoying time to go though!!

IanT(MoneyAM) - 04 Dec 2007 08:16 - 7045 of 7315

Sorry about that Kate, we had an some slowness on the servers whihc needed a restart, all should be fine from here on in,

Ian

kate bates - 04 Dec 2007 08:27 - 7046 of 7315

toplist prices seem wrong still, eg BB.

IanT(MoneyAM) - 04 Dec 2007 08:28 - 7047 of 7315

Kate,

See my posting yesterday on this thread - the last new data base will be going in towards the end of the week and this should then resolve the issue,

Ian

kate bates - 04 Dec 2007 09:09 - 7048 of 7315

sorry, been away so not been upto date with site last couple of days.

Isaacs - 04 Dec 2007 13:23 - 7049 of 7315

Got level 2 playing up here. Old orders on AL, BYG and NRK.

IanT(MoneyAM) - 04 Dec 2007 13:24 - 7050 of 7315

Isaacs,

I will take a look,

Ian

kate bates - 04 Dec 2007 13:27 - 7051 of 7315

same here on VCT, so annoying when this happens.

IanT(MoneyAM) - 04 Dec 2007 13:30 - 7052 of 7315

kate,

we are investigating and our suppliers are looking into this if you refresh VCT it should be fine now,

Ian

kate bates - 04 Dec 2007 13:33 - 7053 of 7315

refreshed but still wrong as is IMI.

IanT(MoneyAM) - 04 Dec 2007 13:35 - 7054 of 7315

kate,

my apologies - can you refresh now please?

Ian

Isaacs - 04 Dec 2007 13:39 - 7055 of 7315

Stocks I mentioned now fine Ian. Thanks. However, I do hope this is not the beginning of another spell of this happening every day.

kate bates - 04 Dec 2007 13:41 - 7056 of 7315

thanks, sorted.

edit IMI not righted though.

edit2 now ok. Cheers.

IanT(MoneyAM) - 04 Dec 2007 13:42 - 7057 of 7315

Isaacs,

IMI,


should now be fixed,

Ian

kate bates - 04 Dec 2007 14:24 - 7058 of 7315

GNK wrong data.

IanT(MoneyAM) - 04 Dec 2007 14:26 - 7059 of 7315

kate,

please can you refresh your screen?

Ian
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