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Please report bugs and enhancements (NEW)     

IanT(MoneyAM) - 10 Jan 2008 13:37

If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

IanT(MoneyAM) - 22 Jan 2008 13:07 - 125 of 599

peck,

This is a known issue - apologies for the inconvenience, we are working on it and hope to have it solved soon,

Ian

kate bates - 22 Jan 2008 13:24 - 126 of 599

Rogue trades left in books again.

IanT(MoneyAM) - 22 Jan 2008 13:28 - 127 of 599

kate,

I believe that it is a case of the yellow strip being slightly delayed - we will take a look into this,

Ian

IanT(MoneyAM) - 22 Jan 2008 13:33 - 128 of 599

Kate,

looks like due to the shear volume the LSE is experiencing a slight delay on this. It should now clear for you.


All, could you be aware, that in these very volatile trading conditions that at 2.30pm when the US opens, possible temporary lags could occur.

Ian

kate bates - 22 Jan 2008 13:56 - 129 of 599

thanks.

Dil - 22 Jan 2008 14:24 - 130 of 599

When will non streaming be fixed ?

IanT(MoneyAM) - 22 Jan 2008 14:26 - 131 of 599

Dil,

It is being worked on - I cannot give an ETA, but as soon as it is fixed I will let you know,

Ian

greekman - 22 Jan 2008 15:32 - 132 of 599

Afternoon Ian,

The main Indices button is showing a totally differing figure for the FTSE 100 to the figure above my stockwatch list and yet they are both liable to the same 15 mins delay.
I have watched both for last 20 mins and they show no comparison.
Present Indices -43.3. Stockwatch +48.80.
?

IanT(MoneyAM) - 22 Jan 2008 15:34 - 133 of 599

greek,

this is part of the data base issue - the one on stockwatch is the correct figure (on 15 min delay) - when the data base issue has been resolved, the HTML figure will also right itself.

Ian

greekman - 22 Jan 2008 15:39 - 134 of 599

Thanks, re quick response, didn't realize it was connected.
Can you just confirm if the Stockwatch prices (streaming ) are correct please

IanT(MoneyAM) - 22 Jan 2008 15:40 - 135 of 599

stockwatch streaming prices are correct

greekman - 22 Jan 2008 15:41 - 136 of 599

Thanks.

kate bates - 22 Jan 2008 15:59 - 137 of 599

orders left in the boog SGC, be honest, is this ever going to be fixed???

Geoff(MoneyAM) - 22 Jan 2008 16:03 - 138 of 599

kate,

apologies, we are working on it as we speak.

best regards,

geoff

kate bates - 22 Jan 2008 16:05 - 139 of 599

I appreciate your efforts but it's been going on for months, need to find a new data feed imo.

Isaacs - 22 Jan 2008 16:16 - 140 of 599

Years not months Kate years.....

kate bates - 22 Jan 2008 16:21 - 141 of 599

It's not on, level 2 is free from most brokers these days and alot better service than this paid for one.

Isaacs - 22 Jan 2008 16:22 - 142 of 599

The amazing thing is that there aren't more people complaining about it. Are there so few people trying to trade off MoneyAM level 2? Etrade for one would be would going ballistic I would have thought.

Isaacs - 22 Jan 2008 16:23 - 143 of 599

Actually they have all been playing up today I think. If it was just today I would understand but this dud order problem has been around for a long time and others don't have such issues.

kate bates - 22 Jan 2008 16:39 - 144 of 599

So annoying, i use moneyam for the layout, nice bright and clear.
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