If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

When will non streaming be fixed ?

Dil,

It is being worked on - I cannot give an ETA, but as soon as it is fixed I will let you know,

Ian

Afternoon Ian,

The main Indices button is showing a totally differing figure for the FTSE 100 to the figure above my stockwatch list and yet they are both liable to the same 15 mins delay.
I have watched both for last 20 mins and they show no comparison.
Present Indices -43.3. Stockwatch +48.80.
?

greek,

this is part of the data base issue - the one on stockwatch is the correct figure (on 15 min delay) - when the data base issue has been resolved, the HTML figure will also right itself.

Ian

Thanks, re quick response, didn't realize it was connected.
Can you just confirm if the Stockwatch prices (streaming ) are correct please

stockwatch streaming prices are correct

Thanks.

orders left in the boog SGC, be honest, is this ever going to be fixed???

kate,

apologies, we are working on it as we speak.

best regards,

geoff

I appreciate your efforts but it's been going on for months, need to find a new data feed imo.

Years not months Kate years.....

It's not on, level 2 is free from most brokers these days and alot better service than this paid for one.

The amazing thing is that there aren't more people complaining about it. Are there so few people trying to trade off MoneyAM level 2? Etrade for one would be would going ballistic I would have thought.

Actually they have all been playing up today I think. If it was just today I would understand but this dud order problem has been around for a long time and others don't have such issues.

So annoying, i use moneyam for the layout, nice bright and clear.

Morning.

Toplist losers seems to be showing yesterday's table still.

dell

dell,

James is taking a look at this,

Ian

As long term user of this site I am dissapointed to say I can no longer use it, as everything is behind or completely out of date. I wouldnt mind if it was time stamped and you knew the data was out but it is more of a disadvantage than help. Sorry but have to go to ADVFN shame as I like the layout and people here but would not dream of paying for your upgrade at moment!!!!

Phil,

I understand what you are saying, and rest assured these issues are being dealt with and should be resolved as soon as possible. They are all related to a data base issue which was caused by a power outage at our hosting site.

We will endeavour to get things back to normal as soon as possible, and at this point I can only apologise for the inconveience that has been caused,

Ian

On stockwatch ARG is bid 26, offer 65!!!
Hope this is a glitch rather than a true spread!