If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

Isaacs - I think the big problem is that someone in Government - and I haven't been able to find out who yet - has implemented some policy changes and the upshot of it is that Entry Clearance Officers are giving a lot more people a hard time now. A friend of mine works for the Japanese Government and she says it's become a lot harder for her to arrange educational visas for the UK via Tokyo as well.

ExecLine - sorry, the relevance was that some quite sinister stuff is going on in Britain, and as we seem to increasingly live in a lowest-common-denominator society where none of us care enough to hold governments and companies accountable, the chances of anyone getting to the bottom of supplier data-feed problems seems remote sometimes. Anyway, that was a bit of frustration with my lawyer boiling over this morning. The case is on Monday and things are not going well. I used to have 'friends' in high places but I think it was overrated and I'm not sure I cared for the insights I got into their characters either. I've nailed my colours to the mast in Korea anyway - I've said what I think about the Embassy in my blog and with a couple of hundred regular readers - many in Korea - the chances are that I won't be on on either the Embassy's or the British Council's Christmas Card list, ever.

But I won't get into discussing it further on the bugs thread :-) (sorry for the interruption!)

Experience a slow-down on changing L2 screens.

Now seems to have righted itself.

Chea,

There are no problems which would cause this at this end, we have just checked and all is loading in normal time. Try restarting your browser if this continues,

Ian

Ian,

Will do. Thank you.

Stockwatch problems again. Just get an empty list. It shows connected to stream with green light, but no list appears. Tried 3 times, each time waiting over 30 seconds. Will keep trying and report if it corrects itself.

cant get my stockwatch, on a day like this. Unbelieveable.

greek,

sounds like the applet is struggling to load - can you try in a new browser please?

Ian

mine is too!!

Now keeps going from connecting to stream to connection lost and repeating over and over.

having stockwatch problems to

Ian,

Tried in new browser, also running latest Java and loged out and in, to no effect.

ok,

looks like some of the servers are having problems with the connection - we are restarting if you refresh a few times you should be able to re connect in a minute or so. Apologies for this temporary outage.

Ian

Working again now. Trouble is every time I log on I always expect problems these days.
Appreciate you are working hard to fix these problems and you must be as fed up as we are, but patience is wearing a bit thin.

Most days i can't add to my stockwatch ????

jimmy,

this is due to a lag in one of the databases which is being worked on as per previous posts. As soon as this work is complete this will be resolved. Apologies for the inconvenience,

Ian

Thanks Ian ,i didn't know ,i havn't been reading all the posts.

Ian,

All my stocks are well up and yet my portfolio is showing at level. My lowest of my 7 stocks is showing .84% increase with the highest 9.21% increase.
Any idea why.

You lucky bugger greekman ,stop moaning.

Team:

Would it be a good idea to publish a list of current or known issues for us to see and thereby be aware of?

As and when new ones come and old ones go we would then be able to see where you are with things and also what you are and are not aware of.

For goodness' sake! Everyone is bound to get problems with this stuff, by its very nature. The shame is in whether or not you are on top of it or not. If you can't show us that you are on top of it then that's when you lose face and get shamed. If you can show us that you are aware of the problems and also are on top of them too, then we, your customers feel more confident in you and you enjoy a well earned rise in self esteem and credibility.

Anyhow, so there we are then. That's what I think. Sorta kinda. Mini rant over. Time for a cup of tea. And probably a shortbread biscuit too. :-)