If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

Now seems to have righted itself.

Chea,

There are no problems which would cause this at this end, we have just checked and all is loading in normal time. Try restarting your browser if this continues,

Ian

Ian,

Will do. Thank you.

Stockwatch problems again. Just get an empty list. It shows connected to stream with green light, but no list appears. Tried 3 times, each time waiting over 30 seconds. Will keep trying and report if it corrects itself.

cant get my stockwatch, on a day like this. Unbelieveable.

greek,

sounds like the applet is struggling to load - can you try in a new browser please?

Ian

mine is too!!

Now keeps going from connecting to stream to connection lost and repeating over and over.

having stockwatch problems to

Ian,

Tried in new browser, also running latest Java and loged out and in, to no effect.

ok,

looks like some of the servers are having problems with the connection - we are restarting if you refresh a few times you should be able to re connect in a minute or so. Apologies for this temporary outage.

Ian

Working again now. Trouble is every time I log on I always expect problems these days.
Appreciate you are working hard to fix these problems and you must be as fed up as we are, but patience is wearing a bit thin.

Most days i can't add to my stockwatch ????

jimmy,

this is due to a lag in one of the databases which is being worked on as per previous posts. As soon as this work is complete this will be resolved. Apologies for the inconvenience,

Ian

Thanks Ian ,i didn't know ,i havn't been reading all the posts.

Ian,

All my stocks are well up and yet my portfolio is showing at level. My lowest of my 7 stocks is showing .84% increase with the highest 9.21% increase.
Any idea why.

You lucky bugger greekman ,stop moaning.

Team:

Would it be a good idea to publish a list of current or known issues for us to see and thereby be aware of?

As and when new ones come and old ones go we would then be able to see where you are with things and also what you are and are not aware of.

For goodness' sake! Everyone is bound to get problems with this stuff, by its very nature. The shame is in whether or not you are on top of it or not. If you can't show us that you are on top of it then that's when you lose face and get shamed. If you can show us that you are aware of the problems and also are on top of them too, then we, your customers feel more confident in you and you enjoy a well earned rise in self esteem and credibility.

Anyhow, so there we are then. That's what I think. Sorta kinda. Mini rant over. Time for a cup of tea. And probably a shortbread biscuit too. :-)

Greek,

Again this is linked to the data base lagging problem. I apologise

Ian

Ok but when will this particular problem be sorted. Will the lag catch up before tomorrow, as if it does not then it will be too late as it never shows a previous days gains/loss.
For your info I have copied Portfolio and Stockwatch. I looks as if my portfolio is still on yesterdays prices. Is the Stockwatch correct or also lagging.

Details as follows.
Portfolio.

Performance Since Value Today's Change %
Yesterday Blanked out by me. 0.84 .0%

Stockwatch. 7 stocks all gains +1.32% +0.58% +.84% +6.99% +1.47% +9.21% +8.70%