IanT(MoneyAM)
- 10 Jan 2008 13:37
If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.
Alternatively, you can email any bugs or enhancements to support@moneyam.com
Thanks
Ian
greekman
- 01 Feb 2008 07:53
- 278 of 599
Ian,
I dont have any prob re the advert being on the front page, but it came up as a pop up (it opened in a different page) when I click on Stockwatch or Traders links.
It has not happened today, but will let you know if it does,
IanT(MoneyAM)
- 01 Feb 2008 07:54
- 279 of 599
Greek,
Sorry I meant it will pop up from the front page.
Ian
hewittalan6
- 01 Feb 2008 07:58
- 280 of 599
Ian,
Getting it now.
Point my browser to www.moneyam.com and I get the 2 navigation bars and the legend MoneyAm is currently unavailable, however all buttons work including the home page one.
Alan
IanT(MoneyAM)
- 01 Feb 2008 08:00
- 281 of 599
Alan,
I cannot reproduce that here - it could be a cached page - can you clear out your temporary internet files and see if that makes a difference, Also are you accessing through a stored favourite? If so could you try just typing www.moneyam.com directly into the address bar please?
Ian
greekman
- 01 Feb 2008 08:04
- 282 of 599
OK Ian fully understand now. I appreciate MoneyAm need advert revenue, although I am not happy with this being a pop up. Will just have to put up with it.
hewittalan6
- 01 Feb 2008 08:06
- 283 of 599
Ian,
cache deleted and typed address rather than favourites, but it is still there.
Its no great issue to me though.
Alan
IanT(MoneyAM)
- 01 Feb 2008 08:07
- 284 of 599
Ala,
Not sure what is causing that to be honest - it is a standard down page, but we have not had any problems when you have been getting this (which lead me to believe it may be a cached page). Could you send me a screen shot (prnt screen and then paste in a E mail), just so I can make sure it is the page I think it is and I will try to advise you from there,
Ian
hewittalan6
- 01 Feb 2008 08:09
- 285 of 599
Will do, Ian, but please don't lose any sleep over it!!!!
hewittalan6
- 01 Feb 2008 08:11
- 286 of 599
Erm,
Somebody remind me again how to print screen.
I found the button but it doesn't seem to do anything.
Doh!
IanT(MoneyAM)
- 01 Feb 2008 08:12
- 287 of 599
Alan,
Press the print screen button and then in the body of an E mail right click and select paste.
Ian
kate bates
- 01 Feb 2008 08:13
- 288 of 599
level 2 playing up as per usual XTA
IanT(MoneyAM)
- 01 Feb 2008 08:13
- 289 of 599
kate,
I am just speaking to our suppliers - looks like there is a slight lag in the yellow strip
Ian
hewittalan6
- 01 Feb 2008 08:13
- 290 of 599
Thanks Ian,
Done.
IanT(MoneyAM)
- 01 Feb 2008 08:19
- 291 of 599
Kate,
Our suppliers were experiencing a slight lag on the yellow strip due to the high volumes, this should now start to come back into line.
Ian
hewittalan6
- 01 Feb 2008 09:13
- 292 of 599
Ian,
trying to respond to your e-mail, but now the mail keeps bouncing back as delivery address unavailable.
Sounds to me like it may be AOL and your server are having a bit of a tiff.
I have no other browser on this piece of japanese junk, but when the missus comes in I'll fire her laptop up (Vista & IE70) and give it a go from there.
Alan
IanT(MoneyAM)
- 01 Feb 2008 09:16
- 293 of 599
Thanks Alan, let me know the results when you have had the chance to try it out on the other machine.
Ian
hewittalan6
- 01 Feb 2008 09:36
- 294 of 599
Spooky.
Very, very spooky.
It works well on the daughters machine (XP/IE7).
Just did about the fourth cache clear and shut down/restart on mine and it was still there. Then suddenly its gone and working fine!!!!
Must be this collection of neurotic diodes I laughingly call a PC at my end.
Will let you know if it goes funny again.
Alan
IanT(MoneyAM)
- 01 Feb 2008 09:38
- 295 of 599
Thanks for the update Alan
greekman
- 01 Feb 2008 09:52
- 296 of 599
Alan,
Just for your info. As per a few posts back, I was getting the same as you, IE several sections of the home page were blank with only the blue outline of boxes showing and yes all the links worked. Like you say spooky. Posted in cast this helps at all. No such problem today or yesterday.
IanT(MoneyAM)
- 01 Feb 2008 09:56
- 297 of 599
greekman,
If you were seeing blue outline boxes, it is more than likely that your ad blocking software is/was being very over officious, Alans screen shot was not like that and I believe was unrelated. If you do see this again, please feel free to send me a screen grab, and I will be happy to try and diagnose what may be causing this for you.
Ian