IanT(MoneyAM)
- 10 Jan 2008 13:37
If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.
Alternatively, you can email any bugs or enhancements to support@moneyam.com
Thanks
Ian
Fred1new
- 14 Jan 2008 17:34
- 28 of 599
Back in business.
almoore
- 14 Jan 2008 18:04
- 29 of 599
same problem as fred1new - no watch list or trades - just a red x in the rectangular box top left corner - tried logging out and in again - no joy
NabCom
- 14 Jan 2008 18:49
- 30 of 599
almoore
Was getting the same, I tried various things, reloading, logging out, emptying the cache and restarting.
Working again, not sure which did the trick
almoore
- 14 Jan 2008 19:01
- 31 of 599
NabCom
done similar to youself - now ok - tks
IanT(MoneyAM)
- 15 Jan 2008 07:05
- 32 of 599
Fred, Almoore, Nabcom,
I have no reported problems from that time yesterday, but I will get Alex to take a look. Please let me know if it happens again.
Ian
darrens
- 16 Jan 2008 15:17
- 33 of 599
whole bunch of rogue orders on the buy side of barc l2
IanT(MoneyAM)
- 16 Jan 2008 15:21
- 34 of 599
darrens
We will take a look,
Ian
IanT(MoneyAM)
- 16 Jan 2008 15:23
- 35 of 599
darrens please refresh - this should now be resolved,
Ian
IanT(MoneyAM)
- 17 Jan 2008 06:58
- 38 of 599
Exec,
It is being worked on and we will let you know when it is solved.
Ian
kate bates
- 17 Jan 2008 15:08
- 39 of 599
level 2 prices all wrong eg EXR, yellow strip not matching the book price.
edit, could be that the prices are jumping around so much and so maybe a lag?
IanT(MoneyAM)
- 17 Jan 2008 15:09
- 40 of 599
kate,
looks ok for exr here,
Ian
kate bates
- 17 Jan 2008 15:11
- 41 of 599
Yes, it seems to have righted itself. Possibly because markets are so volatile. Thanks.
IanT(MoneyAM)
- 17 Jan 2008 15:11
- 42 of 599
KAte,
I will keep an eye on it,
Ian
Isaacs
- 17 Jan 2008 15:31
- 43 of 599
Definitely lag here. Right night on SCTN for example.
IanT(MoneyAM)
- 17 Jan 2008 15:32
- 44 of 599
Isaacs,
I will take a look,
Ian
Isaacs
- 17 Jan 2008 15:33
- 45 of 599
Looks OK now. Seems to have been periodically wrong last half hour or so.
IanT(MoneyAM)
- 17 Jan 2008 15:34
- 46 of 599
Yeah it looks fine here - I will speak to Alex though to check it out,
Ian
skinny
- 17 Jan 2008 15:37
- 47 of 599
There have been problems on other sites - AFN, CMC....