IanT(MoneyAM)
- 10 Jan 2008 13:37
If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.
Alternatively, you can email any bugs or enhancements to support@moneyam.com
Thanks
Ian
IanT(MoneyAM)
- 17 Jan 2008 06:58
- 38 of 599
Exec,
It is being worked on and we will let you know when it is solved.
Ian
kate bates
- 17 Jan 2008 15:08
- 39 of 599
level 2 prices all wrong eg EXR, yellow strip not matching the book price.
edit, could be that the prices are jumping around so much and so maybe a lag?
IanT(MoneyAM)
- 17 Jan 2008 15:09
- 40 of 599
kate,
looks ok for exr here,
Ian
kate bates
- 17 Jan 2008 15:11
- 41 of 599
Yes, it seems to have righted itself. Possibly because markets are so volatile. Thanks.
IanT(MoneyAM)
- 17 Jan 2008 15:11
- 42 of 599
KAte,
I will keep an eye on it,
Ian
Isaacs
- 17 Jan 2008 15:31
- 43 of 599
Definitely lag here. Right night on SCTN for example.
IanT(MoneyAM)
- 17 Jan 2008 15:32
- 44 of 599
Isaacs,
I will take a look,
Ian
Isaacs
- 17 Jan 2008 15:33
- 45 of 599
Looks OK now. Seems to have been periodically wrong last half hour or so.
IanT(MoneyAM)
- 17 Jan 2008 15:34
- 46 of 599
Yeah it looks fine here - I will speak to Alex though to check it out,
Ian
skinny
- 17 Jan 2008 15:37
- 47 of 599
There have been problems on other sites - AFN, CMC....
kate bates
- 17 Jan 2008 15:47
- 48 of 599
think it's just shear traffic.
IanT(MoneyAM)
- 17 Jan 2008 15:49
- 49 of 599
I have spoken to Alex (tech) and to our suppliers, and there are no reported problems at either end, but if these little anomalies are popping up elsewhere it may be a case as you say Kate or sheer volume.
Ian
skinny
- 17 Jan 2008 15:53
- 50 of 599
Ian thats started me thinhing about silk!
greekman
- 17 Jan 2008 17:39
- 51 of 599
Just got in 1715hrs. Stockwatch not opening. The usual red X in corner. Java is latest and up to date. Also logged out and back in twice, still u/s.
greekman
- 17 Jan 2008 17:47
- 52 of 599
OK now after trying all sorts. Eventually turned streaming off, then on again and like magic it worked.
IanT(MoneyAM)
- 18 Jan 2008 07:25
- 53 of 599
greekman,
If this happens again could you click on tools on your browser and then click on where it says sun java console - this will open a box up, copy and paste the contents of that box in an e mail and send it to me,
Ian
greekman
- 18 Jan 2008 07:59
- 54 of 599
Morning Ian,
Will do and thanks.
kate bates
- 18 Jan 2008 09:56
- 55 of 599
level 2 all to cock, CHTR for example, old problem of old prices sat in the book.
IanT(MoneyAM)
- 18 Jan 2008 09:56
- 56 of 599
kate,
I will take a look,
Ian