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Please report bugs and enhancements (NEW)     

IanT(MoneyAM) - 10 Jan 2008 13:37

If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

Stan - 08 Feb 2008 14:03 - 412 of 599

Geoff,
Where Is my Java console? using a Mac 10.3.9 with Firefox on dial-up please? seems nothing under Tools.

Tried IE but not found.

The Other Kevin - 08 Feb 2008 14:23 - 413 of 599

Stan - My IE desktop is a mass of buttons and search windows all in confusing colours but almost hidden on the right hand side is the Tools button, next to the Page and Print buttons and with a couple of continuation arrows which bring up the Help, One Note and BT buttons when clicked. I wonder if your Tools button is buried there?

The Other Kevin - 08 Feb 2008 14:30 - 414 of 599

Stan - A further thought: Right click on IE opening page and enable the Menu Bar.
That should bring up the Tools button.

MightyMicro - 08 Feb 2008 17:06 - 415 of 599

Stan: I can't understand why you can't post to this thread if you can post to another. Temporary glitch, perchance?

On the Mac Firefox, I believe there is an issue whereby the Java Console is disabled with a particular version of Java (some compatibility issue) although Java still works OK. I believe the cure is to download the latest version of the Java plug-in, although you may have to uninstall the existing version first.

Another thought: why not use the Mac's native browser, Safari? That should work just fine with MAM.

On browsers in general: I never like using these 'branded' browsers (AOL, BT/Yahoo etc). They always seem to be based on last year's versions of stuff and get frozen in time. They appear to be engineered by the marketing department. I use Opera most of the time (sometimes FireFox) with Sun Java (on XP Professional) and have experienced very few problems with MAM.

I won't touch IE anymore, particularly IE7.

MM

Dil - 09 Feb 2008 02:45 - 416 of 599

Not liking to rush you guys but is non streaming fixed yet ?

IanT(MoneyAM) - 11 Feb 2008 07:48 - 417 of 599

Dil,

we seem to still be experiencing a lag commencing late on in th etrading day. We are working on it, and I do apologise again,

Ian

Mickinvest - 11 Feb 2008 08:04 - 418 of 599

1 minute into the trading week and streaming goosed this end,F............................K

IanT(MoneyAM) - 11 Feb 2008 08:05 - 419 of 599

Mick,

Apologies - Alex is looking at stockwatch as we speak and all should be back to normal in a moment or 2,

Ian

dealerdear - 11 Feb 2008 08:06 - 420 of 599

Is this a daily event now... no streaming!

IanT(MoneyAM) - 11 Feb 2008 08:07 - 421 of 599

dealer,

we know what is causing this - and we are putting a fix in place. if you refresh your streaming should return shortly,

Ian

john50 - 11 Feb 2008 08:08 - 422 of 599

not much good

IanT(MoneyAM) - 11 Feb 2008 08:09 - 423 of 599

john,

Please do a refresh and the systm will re connect - it may take a moment or 2 as the connections come in.

Apologies to all,

Ian

klal - 11 Feb 2008 08:11 - 424 of 599

Can confirm streaming prices working now.

dealerdear - 11 Feb 2008 08:14 - 425 of 599

Yes got it back now thanks

chav - 11 Feb 2008 08:27 - 426 of 599

Stockwatch still not working for me. Have logged in out,in out and twisted all about....still nothing.

IanT(MoneyAM) - 11 Feb 2008 08:28 - 427 of 599

chav,

can you tell me what you see when you try to get stockwatch please?

Ian

chav - 11 Feb 2008 08:30 - 428 of 599

Nothing but a blank window with a star in the top left corner.

IanT(MoneyAM) - 11 Feb 2008 08:31 - 429 of 599

chav,

can you try restarting the browser? If that does not work, could you try clearing out your temporary internet files and trying again. if all else fails, coul dyou try re loading java by clicking on the word java on the top of the stockwatch page please?

Ian

chav - 11 Feb 2008 08:31 - 430 of 599

Same for trades. An X in the top corner.

IanT(MoneyAM) - 11 Feb 2008 08:32 - 431 of 599

chav,

yeah seems that java is disabled or not responding on your machine - please try the suggestions from my last post,

Ian
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