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Please report bugs and enhancements (NEW)     

IanT(MoneyAM) - 10 Jan 2008 13:37

If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

IanT(MoneyAM) - 11 Feb 2008 08:09 - 423 of 599

john,

Please do a refresh and the systm will re connect - it may take a moment or 2 as the connections come in.

Apologies to all,

Ian

klal - 11 Feb 2008 08:11 - 424 of 599

Can confirm streaming prices working now.

dealerdear - 11 Feb 2008 08:14 - 425 of 599

Yes got it back now thanks

chav - 11 Feb 2008 08:27 - 426 of 599

Stockwatch still not working for me. Have logged in out,in out and twisted all about....still nothing.

IanT(MoneyAM) - 11 Feb 2008 08:28 - 427 of 599

chav,

can you tell me what you see when you try to get stockwatch please?

Ian

chav - 11 Feb 2008 08:30 - 428 of 599

Nothing but a blank window with a star in the top left corner.

IanT(MoneyAM) - 11 Feb 2008 08:31 - 429 of 599

chav,

can you try restarting the browser? If that does not work, could you try clearing out your temporary internet files and trying again. if all else fails, coul dyou try re loading java by clicking on the word java on the top of the stockwatch page please?

Ian

chav - 11 Feb 2008 08:31 - 430 of 599

Same for trades. An X in the top corner.

IanT(MoneyAM) - 11 Feb 2008 08:32 - 431 of 599

chav,

yeah seems that java is disabled or not responding on your machine - please try the suggestions from my last post,

Ian

chav - 11 Feb 2008 08:32 - 432 of 599

OK thanks shall do.I checked that Jave was working earlier and it seems ok.

chav - 11 Feb 2008 08:34 - 433 of 599

Thanks Ian, works fine now I've restarted my browser.

Stan - 11 Feb 2008 11:14 - 434 of 599

Mighty Micro, Sorry I didn't reply on Friday to your post (415) as I was a bit exhausted.

I've had a problem opening Apples S/ware U/dates (on my computer and from the Apple main site) after D/loading them for some time now, and been told that I have probably got a fault on my hard disk as I have tried to clean the permissions but It gets stuck and won't complete the operation. New external H/D or fit another H/D and use the old one as a slave. Too much going on with the house to get this done, looked at doing it myself but something is bound to go wrong so won't start.

I did use Safari all the time but tried Firefox and found It quicker.
Agree, I try and stay clear of the likes of Microsoft/Yahoo/AOL/IE/ etc. also.

As you say my problem on Friday was probably a one off as I have never had that happen before.

Many thanks for your time/help.

burtey2 - 11 Feb 2008 18:58 - 435 of 599

no stock watch for me on mobile Friday and today. have tried my old phone no joy
just logged in on laptop same again no stream.

burtey2 - 11 Feb 2008 19:50 - 436 of 599

mmm streaming is now working on mobile but only through wlan not through mobile web, just tried old phone again still the same, it logs in ok but doesn't show any streaming prices

BigTed - 11 Feb 2008 20:37 - 437 of 599

Whose nicked the SOLA thread???!!!

Bullshare - 11 Feb 2008 20:50 - 438 of 599

Big Ted. Not disappeared its there in glorious technicolor, i've lifted it to the top!

IanT(MoneyAM) - 12 Feb 2008 06:59 - 439 of 599

burtey,

If you have had a new phone, it may be that mobile gprs (which you need) is not enabled on your mobile account with your provider. You can sometimes get these settings sent to your phone from the providers website (i.e. vodafone, O2 etc.), or you may need to speak to their customer services to sort it out.

Also, please note that your new phone will need to be one of those supported by MoneyAM

Ian

Toya - 12 Feb 2008 07:07 - 440 of 599

Morning Ian,

What's up? Can't get the News flow, can't get onto Stockwatch, and Level 2 is but a dream!

IanT(MoneyAM) - 12 Feb 2008 07:10 - 441 of 599

Toya,

What happens when you try to access these parts of the site?

Ian

Toya - 12 Feb 2008 07:13 - 442 of 599

Nothing at all - blank screen!
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