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Please report bugs and enhancements (NEW)     

IanT(MoneyAM) - 10 Jan 2008 13:37

If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

chav - 11 Feb 2008 08:32 - 432 of 599

OK thanks shall do.I checked that Jave was working earlier and it seems ok.

chav - 11 Feb 2008 08:34 - 433 of 599

Thanks Ian, works fine now I've restarted my browser.

Stan - 11 Feb 2008 11:14 - 434 of 599

Mighty Micro, Sorry I didn't reply on Friday to your post (415) as I was a bit exhausted.

I've had a problem opening Apples S/ware U/dates (on my computer and from the Apple main site) after D/loading them for some time now, and been told that I have probably got a fault on my hard disk as I have tried to clean the permissions but It gets stuck and won't complete the operation. New external H/D or fit another H/D and use the old one as a slave. Too much going on with the house to get this done, looked at doing it myself but something is bound to go wrong so won't start.

I did use Safari all the time but tried Firefox and found It quicker.
Agree, I try and stay clear of the likes of Microsoft/Yahoo/AOL/IE/ etc. also.

As you say my problem on Friday was probably a one off as I have never had that happen before.

Many thanks for your time/help.

burtey2 - 11 Feb 2008 18:58 - 435 of 599

no stock watch for me on mobile Friday and today. have tried my old phone no joy
just logged in on laptop same again no stream.

burtey2 - 11 Feb 2008 19:50 - 436 of 599

mmm streaming is now working on mobile but only through wlan not through mobile web, just tried old phone again still the same, it logs in ok but doesn't show any streaming prices

BigTed - 11 Feb 2008 20:37 - 437 of 599

Whose nicked the SOLA thread???!!!

Bullshare - 11 Feb 2008 20:50 - 438 of 599

Big Ted. Not disappeared its there in glorious technicolor, i've lifted it to the top!

IanT(MoneyAM) - 12 Feb 2008 06:59 - 439 of 599

burtey,

If you have had a new phone, it may be that mobile gprs (which you need) is not enabled on your mobile account with your provider. You can sometimes get these settings sent to your phone from the providers website (i.e. vodafone, O2 etc.), or you may need to speak to their customer services to sort it out.

Also, please note that your new phone will need to be one of those supported by MoneyAM

Ian

Toya - 12 Feb 2008 07:07 - 440 of 599

Morning Ian,

What's up? Can't get the News flow, can't get onto Stockwatch, and Level 2 is but a dream!

IanT(MoneyAM) - 12 Feb 2008 07:10 - 441 of 599

Toya,

What happens when you try to access these parts of the site?

Ian

Toya - 12 Feb 2008 07:13 - 442 of 599

Nothing at all - blank screen!

IanT(MoneyAM) - 12 Feb 2008 07:14 - 443 of 599

Toya,

Been looking at those areas here and it seems fine here - could you try restarting your browser please and we will also take another look here.

Ian

Toya - 12 Feb 2008 07:17 - 444 of 599

Have done. Still not working. Can get access 'Quote' section

Toya - 12 Feb 2008 07:17 - 445 of 599

Ah brill - can get onto the other sections now too! What a relief

IanT(MoneyAM) - 12 Feb 2008 07:19 - 446 of 599

Toya,

Not sure what was happening there for you - could not reproduce it, and all of our systems were running how they should be. Do let me know if it happens again.

Ian

Toya - 12 Feb 2008 07:19 - 447 of 599

Tried again to open Stockwatch and it's just not getting there

Toya - 12 Feb 2008 07:20 - 448 of 599

It keeps trying to open with a message saying "Waiting for http://www.moneyam"

IanT(MoneyAM) - 12 Feb 2008 07:21 - 449 of 599

Toya,

can you try a restart on your machine - I have again tried this, and all fine here - could you also try clearing out your temporary internet files (tools delete browsing history). If it continues, could you perhaps send me a screen shot of what you are seeing - is there anything at all on the screen that you say is blank - as much detail as you can could help me diagnose it.

Toya - 12 Feb 2008 07:23 - 450 of 599

It's as though any pages that are 'streaming' info are not working. I use these all the time and have not had a problem for a while.

Can access, for instance, 'Tuesday Press Roundup' from the Home page but cannot access the 'News' section

Toya - 12 Feb 2008 07:24 - 451 of 599

OK - got through to the News now so assume cured itself
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