IanT(MoneyAM)
- 10 Jan 2008 13:37
If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.
Alternatively, you can email any bugs or enhancements to support@moneyam.com
Thanks
Ian
IanT(MoneyAM)
- 12 Feb 2008 07:19
- 446 of 599
Toya,
Not sure what was happening there for you - could not reproduce it, and all of our systems were running how they should be. Do let me know if it happens again.
Ian
Toya
- 12 Feb 2008 07:19
- 447 of 599
Tried again to open Stockwatch and it's just not getting there
Toya
- 12 Feb 2008 07:20
- 448 of 599
It keeps trying to open with a message saying "Waiting for http://www.moneyam"
IanT(MoneyAM)
- 12 Feb 2008 07:21
- 449 of 599
Toya,
can you try a restart on your machine - I have again tried this, and all fine here - could you also try clearing out your temporary internet files (tools delete browsing history). If it continues, could you perhaps send me a screen shot of what you are seeing - is there anything at all on the screen that you say is blank - as much detail as you can could help me diagnose it.
Toya
- 12 Feb 2008 07:23
- 450 of 599
It's as though any pages that are 'streaming' info are not working. I use these all the time and have not had a problem for a while.
Can access, for instance, 'Tuesday Press Roundup' from the Home page but cannot access the 'News' section
Toya
- 12 Feb 2008 07:24
- 451 of 599
OK - got through to the News now so assume cured itself
IanT(MoneyAM)
- 12 Feb 2008 07:24
- 452 of 599
toya, it does seem that it is java specific - what browser are you using?
Toya
- 12 Feb 2008 07:26
- 453 of 599
It's OK now thanks Ian, but clearly a problem earlier
Toya
- 12 Feb 2008 07:36
- 454 of 599
Ian - getting stuck again. e.g tried to click on 'NEXT' on the News screen and it just won't move on
Toya
- 12 Feb 2008 07:37
- 455 of 599
And Level 2 definitely dead!
IanT(MoneyAM)
- 12 Feb 2008 07:38
- 456 of 599
Toya,
Again I have been able to do this with no delay at all - I have specifically tried with next to replicate and I cannot. Have you tried a restart? can you tell me what broweser you are using? Do you connect through a router (if so can you try a restart on this please),
Ian
Toya
- 12 Feb 2008 07:43
- 457 of 599
Really odd. OK wil complete close down and restart. I don't know what browser this thig uses - but it's not given me a prob before
kate bates
- 12 Feb 2008 07:45
- 458 of 599
no level 2 here neither.
Edit, got in now. Took ages.
cyberraja
- 12 Feb 2008 07:46
- 459 of 599
no level 2 here either
as well as no stock watch
cyberraja
- 12 Feb 2008 07:47
- 460 of 599
ok now.. took a very a long time
IanT(MoneyAM)
- 12 Feb 2008 07:47
- 461 of 599
kate/cyber,
we did just have a warning on our system here which may have caused your problem - could you try again pelase?
Ian
Toya
- 12 Feb 2008 07:48
- 462 of 599
I've rebooted and it's fine - though can't think there was anything wrong here cos other sites were working ok. Level 2 currently availabel -let's hope it remains so
Toya
- 12 Feb 2008 07:50
- 463 of 599
Level2: I was able to bring up the screen but cannot move from one epic to another. ANd now I came to think of it, it was getting very slow to do so last night
Toya
- 12 Feb 2008 07:51
- 464 of 599
And can't access Stockwatch...
Think I'd better look elsewhere for my info
cyberraja
- 12 Feb 2008 07:52
- 465 of 599
its extremely slow in getting up the quotes (for level 2)