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Please report bugs and enhancements (NEW)     

IanT(MoneyAM) - 10 Jan 2008 13:37

If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

Toya - 12 Feb 2008 07:23 - 450 of 599

It's as though any pages that are 'streaming' info are not working. I use these all the time and have not had a problem for a while.

Can access, for instance, 'Tuesday Press Roundup' from the Home page but cannot access the 'News' section

Toya - 12 Feb 2008 07:24 - 451 of 599

OK - got through to the News now so assume cured itself

IanT(MoneyAM) - 12 Feb 2008 07:24 - 452 of 599

toya, it does seem that it is java specific - what browser are you using?

Toya - 12 Feb 2008 07:26 - 453 of 599

It's OK now thanks Ian, but clearly a problem earlier

Toya - 12 Feb 2008 07:36 - 454 of 599

Ian - getting stuck again. e.g tried to click on 'NEXT' on the News screen and it just won't move on

Toya - 12 Feb 2008 07:37 - 455 of 599

And Level 2 definitely dead!

IanT(MoneyAM) - 12 Feb 2008 07:38 - 456 of 599

Toya,

Again I have been able to do this with no delay at all - I have specifically tried with next to replicate and I cannot. Have you tried a restart? can you tell me what broweser you are using? Do you connect through a router (if so can you try a restart on this please),

Ian

Toya - 12 Feb 2008 07:43 - 457 of 599

Really odd. OK wil complete close down and restart. I don't know what browser this thig uses - but it's not given me a prob before

kate bates - 12 Feb 2008 07:45 - 458 of 599

no level 2 here neither.

Edit, got in now. Took ages.

cyberraja - 12 Feb 2008 07:46 - 459 of 599

no level 2 here either
as well as no stock watch

cyberraja - 12 Feb 2008 07:47 - 460 of 599

ok now.. took a very a long time

IanT(MoneyAM) - 12 Feb 2008 07:47 - 461 of 599

kate/cyber,

we did just have a warning on our system here which may have caused your problem - could you try again pelase?

Ian

Toya - 12 Feb 2008 07:48 - 462 of 599

I've rebooted and it's fine - though can't think there was anything wrong here cos other sites were working ok. Level 2 currently availabel -let's hope it remains so

Toya - 12 Feb 2008 07:50 - 463 of 599

Level2: I was able to bring up the screen but cannot move from one epic to another. ANd now I came to think of it, it was getting very slow to do so last night

Toya - 12 Feb 2008 07:51 - 464 of 599

And can't access Stockwatch...

Think I'd better look elsewhere for my info

cyberraja - 12 Feb 2008 07:52 - 465 of 599

its extremely slow in getting up the quotes (for level 2)

IanT(MoneyAM) - 12 Feb 2008 07:53 - 466 of 599

Toya,

Again I have tried here and it is as it should be - I cannot diagnose what is causing this for you, it could be any number of things from a software update, do a flakey connection, to a router problem and anything in between - all I can say is that I have tried extensively and have not been able to reproduce this - I have also asked to colleagues to remotely access and they are fine as well. Coudl you try clearing your cache, could you try rebooting yoru router if you have one - you may also want to take a look at your firewall settings to see if any have changec with specific regard to java.

Ian

Toya - 12 Feb 2008 07:55 - 467 of 599

OK, will try again. Stockwatch is working currently but was slow.

Toya - 12 Feb 2008 07:57 - 468 of 599

L2 just blipped into a BLANK SCREEN with 'Service Temp Unavailable' - not my favourite display at this time of the day

greekman - 12 Feb 2008 07:58 - 469 of 599

As previously said, I was not going to post again (what's the point if we just repeat ourselves) as I was going to give it a few months to improve,BUT reading previous posts thought I would try L2.
Won't open, just a blank page for about 1 minute. Tried again opened after about 30 seconds then OK, so it must be your end and not us users.
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