IanT(MoneyAM)
- 10 Jan 2008 13:37
If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.
Alternatively, you can email any bugs or enhancements to support@moneyam.com
Thanks
Ian
Toya
- 12 Feb 2008 07:43
- 457 of 599
Really odd. OK wil complete close down and restart. I don't know what browser this thig uses - but it's not given me a prob before
kate bates
- 12 Feb 2008 07:45
- 458 of 599
no level 2 here neither.
Edit, got in now. Took ages.
cyberraja
- 12 Feb 2008 07:46
- 459 of 599
no level 2 here either
as well as no stock watch
cyberraja
- 12 Feb 2008 07:47
- 460 of 599
ok now.. took a very a long time
IanT(MoneyAM)
- 12 Feb 2008 07:47
- 461 of 599
kate/cyber,
we did just have a warning on our system here which may have caused your problem - could you try again pelase?
Ian
Toya
- 12 Feb 2008 07:48
- 462 of 599
I've rebooted and it's fine - though can't think there was anything wrong here cos other sites were working ok. Level 2 currently availabel -let's hope it remains so
Toya
- 12 Feb 2008 07:50
- 463 of 599
Level2: I was able to bring up the screen but cannot move from one epic to another. ANd now I came to think of it, it was getting very slow to do so last night
Toya
- 12 Feb 2008 07:51
- 464 of 599
And can't access Stockwatch...
Think I'd better look elsewhere for my info
cyberraja
- 12 Feb 2008 07:52
- 465 of 599
its extremely slow in getting up the quotes (for level 2)
IanT(MoneyAM)
- 12 Feb 2008 07:53
- 466 of 599
Toya,
Again I have tried here and it is as it should be - I cannot diagnose what is causing this for you, it could be any number of things from a software update, do a flakey connection, to a router problem and anything in between - all I can say is that I have tried extensively and have not been able to reproduce this - I have also asked to colleagues to remotely access and they are fine as well. Coudl you try clearing your cache, could you try rebooting yoru router if you have one - you may also want to take a look at your firewall settings to see if any have changec with specific regard to java.
Ian
Toya
- 12 Feb 2008 07:55
- 467 of 599
OK, will try again. Stockwatch is working currently but was slow.
Toya
- 12 Feb 2008 07:57
- 468 of 599
L2 just blipped into a BLANK SCREEN with 'Service Temp Unavailable' - not my favourite display at this time of the day
greekman
- 12 Feb 2008 07:58
- 469 of 599
As previously said, I was not going to post again (what's the point if we just repeat ourselves) as I was going to give it a few months to improve,BUT reading previous posts thought I would try L2.
Won't open, just a blank page for about 1 minute. Tried again opened after about 30 seconds then OK, so it must be your end and not us users.
IanT(MoneyAM)
- 12 Feb 2008 07:58
- 470 of 599
Toya,
can you tell me what ISP you are using, and what firewall/internet security are you using.
Ian
kate bates
- 12 Feb 2008 08:00
- 471 of 599
it's taking along time to switch between stocks on level 2.
greekman
- 12 Feb 2008 08:02
- 472 of 599
Ian,
Level 2 blipped off. Now won't open after over 1 minute. Out now so won't matter to me but thought it would confirm the problem Toya is having.
It just won't load. Hope this helps.
EDIT... Also took well over 30 seconds to post this message, so several parts of the site are very slow.
IanT(MoneyAM)
- 12 Feb 2008 08:03
- 473 of 599
OK, we just had a few warnings on our system here which may have casued this problem, Alex is just taking a look at this - can you also tell me what isp and what internet security you are using as I am trying to find a common link here.
Ian
The Other Kevin
- 12 Feb 2008 08:03
- 474 of 599
Keep getting this message:
Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
The Other Kevin
- 12 Feb 2008 08:05
- 475 of 599
And now this:
DB Error: connect failed