If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

no level 2 here neither.

Edit, got in now. Took ages.

no level 2 here either
as well as no stock watch

ok now.. took a very a long time

kate/cyber,

we did just have a warning on our system here which may have caused your problem - could you try again pelase?

Ian

I've rebooted and it's fine - though can't think there was anything wrong here cos other sites were working ok. Level 2 currently availabel -let's hope it remains so

Level2: I was able to bring up the screen but cannot move from one epic to another. ANd now I came to think of it, it was getting very slow to do so last night

And can't access Stockwatch...

Think I'd better look elsewhere for my info

its extremely slow in getting up the quotes (for level 2)

Toya,

Again I have tried here and it is as it should be - I cannot diagnose what is causing this for you, it could be any number of things from a software update, do a flakey connection, to a router problem and anything in between - all I can say is that I have tried extensively and have not been able to reproduce this - I have also asked to colleagues to remotely access and they are fine as well. Coudl you try clearing your cache, could you try rebooting yoru router if you have one - you may also want to take a look at your firewall settings to see if any have changec with specific regard to java.

Ian

OK, will try again. Stockwatch is working currently but was slow.

L2 just blipped into a BLANK SCREEN with 'Service Temp Unavailable' - not my favourite display at this time of the day

As previously said, I was not going to post again (what's the point if we just repeat ourselves) as I was going to give it a few months to improve,BUT reading previous posts thought I would try L2.
Won't open, just a blank page for about 1 minute. Tried again opened after about 30 seconds then OK, so it must be your end and not us users.

Toya,

can you tell me what ISP you are using, and what firewall/internet security are you using.

Ian

it's taking along time to switch between stocks on level 2.

Ian,

Level 2 blipped off. Now won't open after over 1 minute. Out now so won't matter to me but thought it would confirm the problem Toya is having.
It just won't load. Hope this helps.

EDIT... Also took well over 30 seconds to post this message, so several parts of the site are very slow.

OK, we just had a few warnings on our system here which may have casued this problem, Alex is just taking a look at this - can you also tell me what isp and what internet security you are using as I am trying to find a common link here.

Ian

Keep getting this message:

Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

And now this:

DB Error: connect failed

stockwatch and L2 not active and DB connect errors when I try to post this...I'll try again...now service unavailable on 2nd attempt and 3rd attempt...4th attempt it logged me out

Guys,

Alex is looking at this - apologies,

Ian