If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

Ian,

How can it be that every morning we have problems with MoneyAm website?? i.e no Stockwatch, no live prices & no L2....why this constant problems with connection??
Losing 15 mins first thing when the Markets open is a real *****!!!

its not, you need adegree in electronics to use this site .

oddie,

we understand you frustration, and believe me, I would like you much prefer for all to running smoothly and for no interruptions to service in the morning. However, as said, Alex knows what is casuing this, it is a priority and every efffort will be made to ensure a permanent fix is put in as soon as possible,

Ian

Now working for me, thanks Ian !

Agreed. With the markets as they are at the moment, if you miss the first hour then for many days that's it.

Still not working on streaming for me.

Streaming working now - Thanks

likewise..

PW<

What are you seeing? Could you try restarting yoru browser - also, could you try clearing out your temporary internet files please (go to tools, delete browsing history and then temp internet files).

Ian

meaning tis still not working. Now I am just getting a red cross. Tried to log out and also turn streaming off but to no avail

stockwatch working

live intraday charts not working

Snip,

Alex is looking at the intraday charts now

Apologies

Ian

Ditto no Stockwatch

Ian, I am using a Mac OS X version 10.4.11 with Safari browser, ISP is Virgin; I don't normally seem to have the problems that others seem to suffer but today mine mirrors theirs. When I do have a problem it eases or clears when I empty the cache and clear the history, occasionaly I have to do a restart. It seems to me that Mac with safari is a more stable platform, though even this has had a monster struggle to keep up today!

Post count on this thread incorrect - previous post showing as 511 of 510 and unread showing as -1

ok

nice to get progress feedback. Thanks

The good news ian streaming is now working -the bad news for me is Ive got to go out in ten minutes

working now thanks

Skinny, I am aware of that, will address when all is stable,

Ian

Ian,

Also why is it that everyday my news feed on terminal works for only a few minutes and then can't connect...I end up refreshing terminal as just refreshing the news does nothing and then I go round the houses trying to get a full working terminal with refresh after refresh to get rid of 'service unavailable' 'DB connect errors' and being logged out .
Its soooooooooooooooo annoying.
Di