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Please report bugs and enhancements (NEW)     

IanT(MoneyAM) - 10 Jan 2008 13:37

If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

PW Carnell - 12 Feb 2008 08:32 - 516 of 599

The good news ian streaming is now working -the bad news for me is Ive got to go out in ten minutes

dealerdear - 12 Feb 2008 08:32 - 517 of 599

working now thanks

IanT(MoneyAM) - 12 Feb 2008 08:32 - 518 of 599

Skinny, I am aware of that, will address when all is stable,

Ian

Dynamite - 12 Feb 2008 08:35 - 519 of 599

Ian,

Also why is it that everyday my news feed on terminal works for only a few minutes and then can't connect...I end up refreshing terminal as just refreshing the news does nothing and then I go round the houses trying to get a full working terminal with refresh after refresh to get rid of 'service unavailable' 'DB connect errors' and being logged out .
Its soooooooooooooooo annoying.
Di

Oakapples142 - 12 Feb 2008 08:41 - 520 of 599

Ian - I have deleted browsing history and tried logging out and in etc. Still no Stockwatch.

Time Traveller - 12 Feb 2008 08:41 - 521 of 599

Ian,
Can't seem to get an intraday UKX chart.
UKX not found! message.
TT

halifax - 12 Feb 2008 08:43 - 522 of 599

IAN same problem with stockwatch just a red X.

IanT(MoneyAM) - 12 Feb 2008 08:46 - 523 of 599

Di,

I will take a look into that and report back to you.

Oakapples - can you tell me what you see when you access Stcokwatch please?

Ian

IanT(MoneyAM) - 12 Feb 2008 08:49 - 524 of 599

TT,

Intraday charts are being looked at.

Halifax, could you try closing your browser and restart it and seeing if that helps. If not, could you try clearing out your cache - go to tools and delete browsing history if you are using IE.

Ian

Oakapples142 - 12 Feb 2008 09:07 - 525 of 599

Ian
JAVA logo flashes on the screen and then disappears leaving me with only a red X

halifax - 12 Feb 2008 09:10 - 526 of 599

IAN suddenly stockwatch ok without doing anything this end, must be your problem

IanT(MoneyAM) - 12 Feb 2008 09:14 - 527 of 599

halifax,

it is related, but it is also to do with cahcing on individual machines.

Oak,

Can you clear out your temp internet files by going to tools on IE and then delete browsing history and then temporary internet files.

Ian

Oakapples142 - 12 Feb 2008 09:27 - 528 of 599


Ian.

OK now thanks - If it helps anyone else after deleting browsing history etc I closed down and re booted the PC.

neil777 - 12 Feb 2008 09:47 - 529 of 599

Hi Ian.
have tried all of the above, and all working but can't get live intraday charts

IanT(MoneyAM) - 12 Feb 2008 09:50 - 530 of 599

neil,

Aplogies - the intraday charts are still an issue at our end - we are working on them and hopeefully they will be back as soon as possible,

Ian

Fred1new - 12 Feb 2008 09:51 - 531 of 599

They have passed over!



8-)

IanT(MoneyAM) - 12 Feb 2008 10:27 - 532 of 599

All,

Intraday charts should now start to show correctly - apologies for the inconvenience caused,

Ian

Toya - 12 Feb 2008 19:57 - 533 of 599

Finally they did work, yes!

But now they don't seem to be. I can't see the charts that have been posted on the various threads here, see e.g. OXB, PET.

And when I clicked on a chart symbol from my Stockwatch list I just got a blank square where the chart should be. Is anyone else having a problem or is it just me?

Toya - 12 Feb 2008 20:03 - 534 of 599

I've tried logging out and back in again and still no charts. I do hope this will be fixed by 07:00 in the morning!

halifax - 12 Feb 2008 21:11 - 535 of 599

IAN no stockwatch no quotes etc whats going on?
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