If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

halifax,

it is related, but it is also to do with cahcing on individual machines.

Oak,

Can you clear out your temp internet files by going to tools on IE and then delete browsing history and then temporary internet files.

Ian

Ian.

OK now thanks - If it helps anyone else after deleting browsing history etc I closed down and re booted the PC.

Hi Ian.
have tried all of the above, and all working but can't get live intraday charts

neil,

Aplogies - the intraday charts are still an issue at our end - we are working on them and hopeefully they will be back as soon as possible,

Ian

They have passed over!



8-)

All,

Intraday charts should now start to show correctly - apologies for the inconvenience caused,

Ian

Finally they did work, yes!

But now they don't seem to be. I can't see the charts that have been posted on the various threads here, see e.g. OXB, PET.

And when I clicked on a chart symbol from my Stockwatch list I just got a blank square where the chart should be. Is anyone else having a problem or is it just me?

I've tried logging out and back in again and still no charts. I do hope this will be fixed by 07:00 in the morning!

IAN no stockwatch no quotes etc whats going on?

This is getting ridiculous,is it just me or where have all the charts gone (Q for an old song)?

I've cleared me what's it and rebooted and all to no avail.Can't believe what I see regarding L2 anymore as there have been problems for months now!

ERROR (HYTOO) (MySQL) (ODBC 3.51 DRIVER) CAN'T CONNECT TO MYSQL SERVER ON 'LOCALHOST' (10061).

enhancements!!!!!!!-LOLLOPING LOLZ

Appologies all, I am currently carrying out emergency repairs on the chart servers, this is affecting all related services.

I understand and expect from time to time that problems do arise on websites and also the stress that said problems have on the staff but MAM have had ongoing problems on various fronts for months now,which is very unusual!

Over the last few months I've had to double check your trade information (L2) with your competitors due to it being so unreliable,never had these problems before!

Is your site getting attacked by someone and afraid to admit it?

You need to do something and quick and as someone posted before (may have been on a different site) get a permanent 'clickable box' under the heading of eg 'Known Problems' and update as required so keeping people informed!Keeping people informed of known issues is half the battle rather than letting issues having to be brought forward by paying customers on problems that you should already know about ie your end!

Said my bit.............

Alex(MoneyAM),sorry for me rant as I know you are doing your best,carry on.

Charts will be working sometimes then others not. This should be repaired in the next hour. Alex.

Looks good and thank you.

Thanks Alex - charts working fine this morning thank goodness

Its very difficult to load terminal this morning...the first few attempts most of it was blank. After a restart I have managed to get everything except L2 for MCHL...the box for this is still blank and not showing anything no matter how many times I refresh ;-(
Di

Ian,

Watch list/Live prices page not working...again!!!

Please sorted out before the Markets open...!


This is not good. It's been happening every morning since last week. Enough is enough.


.