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Please report bugs and enhancements (NEW)     

IanT(MoneyAM) - 10 Jan 2008 13:37

If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

IanT(MoneyAM) - 12 Feb 2008 10:27 - 532 of 599

All,

Intraday charts should now start to show correctly - apologies for the inconvenience caused,

Ian

Toya - 12 Feb 2008 19:57 - 533 of 599

Finally they did work, yes!

But now they don't seem to be. I can't see the charts that have been posted on the various threads here, see e.g. OXB, PET.

And when I clicked on a chart symbol from my Stockwatch list I just got a blank square where the chart should be. Is anyone else having a problem or is it just me?

Toya - 12 Feb 2008 20:03 - 534 of 599

I've tried logging out and back in again and still no charts. I do hope this will be fixed by 07:00 in the morning!

halifax - 12 Feb 2008 21:11 - 535 of 599

IAN no stockwatch no quotes etc whats going on?

banjomick - 13 Feb 2008 00:07 - 536 of 599

This is getting ridiculous,is it just me or where have all the charts gone (Q for an old song)?

I've cleared me what's it and rebooted and all to no avail.Can't believe what I see regarding L2 anymore as there have been problems for months now!



banjomick - 13 Feb 2008 00:17 - 537 of 599

ERROR (HYTOO) (MySQL) (ODBC 3.51 DRIVER) CAN'T CONNECT TO MYSQL SERVER ON 'LOCALHOST' (10061).

banjomick - 13 Feb 2008 00:19 - 538 of 599

enhancements!!!!!!!-LOLLOPING LOLZ

Alex(MoneyAM) - 13 Feb 2008 00:30 - 539 of 599

Appologies all, I am currently carrying out emergency repairs on the chart servers, this is affecting all related services.

banjomick - 13 Feb 2008 00:36 - 540 of 599

I understand and expect from time to time that problems do arise on websites and also the stress that said problems have on the staff but MAM have had ongoing problems on various fronts for months now,which is very unusual!

Over the last few months I've had to double check your trade information (L2) with your competitors due to it being so unreliable,never had these problems before!

Is your site getting attacked by someone and afraid to admit it?

You need to do something and quick and as someone posted before (may have been on a different site) get a permanent 'clickable box' under the heading of eg 'Known Problems' and update as required so keeping people informed!Keeping people informed of known issues is half the battle rather than letting issues having to be brought forward by paying customers on problems that you should already know about ie your end!

Said my bit.............

banjomick - 13 Feb 2008 00:37 - 541 of 599

Alex(MoneyAM),sorry for me rant as I know you are doing your best,carry on.

Alex(MoneyAM) - 13 Feb 2008 00:58 - 542 of 599

Charts will be working sometimes then others not. This should be repaired in the next hour. Alex.

banjomick - 13 Feb 2008 02:14 - 543 of 599

Looks good and thank you.

Toya - 13 Feb 2008 07:14 - 544 of 599

Thanks Alex - charts working fine this morning thank goodness

Dynamite - 13 Feb 2008 07:35 - 545 of 599

Its very difficult to load terminal this morning...the first few attempts most of it was blank. After a restart I have managed to get everything except L2 for MCHL...the box for this is still blank and not showing anything no matter how many times I refresh ;-(
Di

oddie - 13 Feb 2008 07:36 - 546 of 599

Ian,

Watch list/Live prices page not working...again!!!

Please sorted out before the Markets open...!


This is not good. It's been happening every morning since last week. Enough is enough.


.

Toya - 13 Feb 2008 07:41 - 547 of 599

Level 2 has been v slow but seems ok now - hope it stays that way!

oddie - 13 Feb 2008 07:45 - 548 of 599


Ian,

Please sort it out before Markets open.

Thank you.

Dynamite - 13 Feb 2008 07:50 - 549 of 599

MCHL L2 has now come up with this message:
500 Servlet Exception
java.lang.NullPointerException
at com.deltastream.stocks.StockQuoteManager.loadQuotes(StockQuoteManager.java:80)
at com.deltastream.stocks.StockQuoteManager.loadQuotes(StockQuoteManager.java:64)
at com.deltastream.stocks.StockQuoteManager.loadQuote(StockQuoteManager.java:56)
at com.deltastream.level2.struts.Level2Action.validEpic(Level2Action.java:265)
at com.deltastream.level2.struts.Level2Action.perform(Level2Action.java:104)
at com.deltastream.access.ActionWithLoginCheck.perform(ActionWithLoginCheck.java:94)
at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1787)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1586)
at org.apache.struts.action.SecureActionServlet.process(SecureActionServlet.java:97)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:492)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:115)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:92)
at com.caucho.server.dispatch.ServletFilterChain.doFilter(ServletFilterChain.java:106)
at com.caucho.server.cache.CacheFilterChain.doFilter(CacheFilterChain.java:209)
at com.caucho.server.webapp.WebAppFilterChain.doFilter(WebAppFilterChain.java:173)
at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:229)
at com.caucho.server.hmux.HmuxRequest.handleRequest(HmuxRequest.java:420)
at com.caucho.server.port.TcpConnection.run(TcpConnection.java:514)
at com.caucho.util.ThreadPool.runTasks(ThreadPool.java:520)
at com.caucho.util.ThreadPool.run(ThreadPool.java:442)
at java.lang.Thread.run(Thread.java:619)


--------------------------------------------------------------------------------
Resin Professional 3.0.24 (built Tue, 14 Aug 2007 06:31:27 PDT)

The Other Kevin - 13 Feb 2008 07:50 - 550 of 599

Here we go again. Level 2 error message

Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Chea - 13 Feb 2008 07:51 - 551 of 599

Cannot access an L2 page - results is the log-in page which goes on ad infinitum.

Chea
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