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Please report bugs and enhancements (NEW)     

IanT(MoneyAM) - 10 Jan 2008 13:37

If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

Dynamite - 13 Feb 2008 07:35 - 545 of 599

Its very difficult to load terminal this morning...the first few attempts most of it was blank. After a restart I have managed to get everything except L2 for MCHL...the box for this is still blank and not showing anything no matter how many times I refresh ;-(
Di

oddie - 13 Feb 2008 07:36 - 546 of 599

Ian,

Watch list/Live prices page not working...again!!!

Please sorted out before the Markets open...!


This is not good. It's been happening every morning since last week. Enough is enough.


.

Toya - 13 Feb 2008 07:41 - 547 of 599

Level 2 has been v slow but seems ok now - hope it stays that way!

oddie - 13 Feb 2008 07:45 - 548 of 599


Ian,

Please sort it out before Markets open.

Thank you.

Dynamite - 13 Feb 2008 07:50 - 549 of 599

MCHL L2 has now come up with this message:
500 Servlet Exception
java.lang.NullPointerException
at com.deltastream.stocks.StockQuoteManager.loadQuotes(StockQuoteManager.java:80)
at com.deltastream.stocks.StockQuoteManager.loadQuotes(StockQuoteManager.java:64)
at com.deltastream.stocks.StockQuoteManager.loadQuote(StockQuoteManager.java:56)
at com.deltastream.level2.struts.Level2Action.validEpic(Level2Action.java:265)
at com.deltastream.level2.struts.Level2Action.perform(Level2Action.java:104)
at com.deltastream.access.ActionWithLoginCheck.perform(ActionWithLoginCheck.java:94)
at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1787)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1586)
at org.apache.struts.action.SecureActionServlet.process(SecureActionServlet.java:97)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:492)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:115)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:92)
at com.caucho.server.dispatch.ServletFilterChain.doFilter(ServletFilterChain.java:106)
at com.caucho.server.cache.CacheFilterChain.doFilter(CacheFilterChain.java:209)
at com.caucho.server.webapp.WebAppFilterChain.doFilter(WebAppFilterChain.java:173)
at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:229)
at com.caucho.server.hmux.HmuxRequest.handleRequest(HmuxRequest.java:420)
at com.caucho.server.port.TcpConnection.run(TcpConnection.java:514)
at com.caucho.util.ThreadPool.runTasks(ThreadPool.java:520)
at com.caucho.util.ThreadPool.run(ThreadPool.java:442)
at java.lang.Thread.run(Thread.java:619)


--------------------------------------------------------------------------------
Resin Professional 3.0.24 (built Tue, 14 Aug 2007 06:31:27 PDT)

The Other Kevin - 13 Feb 2008 07:50 - 550 of 599

Here we go again. Level 2 error message

Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Chea - 13 Feb 2008 07:51 - 551 of 599

Cannot access an L2 page - results is the log-in page which goes on ad infinitum.

Chea

The Other Kevin - 13 Feb 2008 07:51 - 552 of 599

OK now

Chea - 13 Feb 2008 07:53 - 553 of 599

Accessed now.

Dynamite - 13 Feb 2008 07:55 - 554 of 599

Yay I have MCHL L2 now...what was all the problem???

oddie - 13 Feb 2008 07:56 - 555 of 599


Ian,

Level 2 not working now!

James(MoneyAM) - 13 Feb 2008 07:59 - 556 of 599

All,

As Dynamite and Toya pointed out, Level2 was loading slowly earlier. We traced this to a problem on a specific server, which we then restarted. The exception that Dynamite saw and the "Service Temporarily Unavailable" message was due to this restart.

It should be faster now.

Appologies for the inconvenience.

Thanks, James.

Kyoto - 13 Feb 2008 08:09 - 557 of 599

Still having problems here. Terminal not fully loading and Etrade L2 loading is intermittent. Site generally is very slow.

The Other Kevin - 13 Feb 2008 08:10 - 558 of 599

And now this

DB Error: connect failed

oddie - 13 Feb 2008 08:10 - 559 of 599

James,

Nothing working yet at 08:10....No Live prices, no Level 2, no Stockwatch


PLEASE FIX IT

john50 - 13 Feb 2008 08:11 - 560 of 599

l2 not working

kate bates - 13 Feb 2008 08:24 - 561 of 599

so slow trying to flick between shares on level 2.

morgan - 13 Feb 2008 08:30 - 562 of 599

Same here no l2 and takes long time switching between pages( quicker to close site and log back in)

zek - 13 Feb 2008 08:30 - 563 of 599

no luck getting L2 at all - tried clearing cache and switching browsers.... nothing just a blank screen!

john50 - 13 Feb 2008 08:34 - 564 of 599

l2 a waste of time this morning
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