If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

Same here no l2 and takes long time switching between pages( quicker to close site and log back in)

no luck getting L2 at all - tried clearing cache and switching browsers.... nothing just a blank screen!

l2 a waste of time this morning

James, Ian

WHY are live prices NOT WORKING??????

It's 08:34 and it's still not working...!!!

It's worse than it's ever been...


....ridiculous!

service unavailable now on level 2. Carry on moneyam! farce.

restarted my machine working ok now

All,

We have been looking at what might be causing the site sluggishness this morning and have now made a couple of database configuration changes which should help.

Please let me know if you continue to experience problems.

Thanks, James.

oddie,

Whilst we have witnessed site slowness this morning, I am not sure why you can get no prices whatsoever.

Please try clearing your cookies, and restarting your browser.

Thanks, James.

oddie,

If that does not work, could you tell me exactly what you see under the text "Turn Streaming Off" on the stockwatch page?

Thanks, James.

My watchlist has vanished?!?!

Mine too, I NEED my watchlist ASAP!

Out of interest, what machines are you guys, britshare et al, running? I use a Mac and do not have the problems you are experiencing.

Well obviously it's not down to the machine, because I'm using a Mac too.

Britshare, are you using Safari? What OS does your Mac have?

James,

I still can't get any live prices - i have 4 monitors and all have the same message under the "Turn streaming off" which is : "Status: Connection lost. Attempting to reconnect."

I have switched them all off and re-started just in case...but still nothing!

Any other website works...so it's a MoneyAm problem specific.

Please FIX IT ASAP as I cannot work without it!!!


Thanks.

oddie,

Have you tried clearing your cookies?

If you do this, it will get you a new session when you reconnect to MoneyAM and may fix the issue.

Thanks, James.

i have too been having trouble all morning....i can get my two small stockwatches up but cannot get my third spare stockwatch up....is there any reason for this.....although i do not pay for my usage i always use moneyam....please advise....i have already deleted my cookies and rebooted my computer without remedying the situation....regards

For those of your with stockwatch issues James is currenly looking at this and we will update you as soon as possible,

Ian

i have all my stockwatches back now....thanks....regards

Stegrego, britshare, janesteve,

I have manually restored your missing watchlists. Please check that they are now working correctly and let me know.

oddie,

I have also restored one of your watchlists that was missing, and I believe this was causing your "Status: Connection lost. Attempting to reconnect." errors.

Thanks, James.