IanT(MoneyAM)
- 10 Jan 2008 13:37
If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.
Alternatively, you can email any bugs or enhancements to support@moneyam.com
Thanks
Ian
oddie
- 13 Feb 2008 09:28
- 576 of 599
James,
I still can't get any live prices - i have 4 monitors and all have the same message under the "Turn streaming off" which is : "Status: Connection lost. Attempting to reconnect."
I have switched them all off and re-started just in case...but still nothing!
Any other website works...so it's a MoneyAm problem specific.
Please FIX IT ASAP as I cannot work without it!!!
Thanks.
James(MoneyAM)
- 13 Feb 2008 09:41
- 577 of 599
oddie,
Have you tried clearing your cookies?
If you do this, it will get you a new session when you reconnect to MoneyAM and may fix the issue.
Thanks, James.
janesteve
- 13 Feb 2008 10:43
- 578 of 599
i have too been having trouble all morning....i can get my two small stockwatches up but cannot get my third spare stockwatch up....is there any reason for this.....although i do not pay for my usage i always use moneyam....please advise....i have already deleted my cookies and rebooted my computer without remedying the situation....regards
IanT(MoneyAM)
- 13 Feb 2008 11:01
- 579 of 599
For those of your with stockwatch issues James is currenly looking at this and we will update you as soon as possible,
Ian
janesteve
- 13 Feb 2008 12:56
- 580 of 599
i have all my stockwatches back now....thanks....regards
James(MoneyAM)
- 13 Feb 2008 12:59
- 581 of 599
Stegrego, britshare, janesteve,
I have manually restored your missing watchlists. Please check that they are now working correctly and let me know.
oddie,
I have also restored one of your watchlists that was missing, and I believe this was causing your "Status: Connection lost. Attempting to reconnect." errors.
Thanks, James.
oddie
- 13 Feb 2008 13:29
- 582 of 599
Ok. Thanks James. Much appreciated.
.
britshare
- 13 Feb 2008 13:36
- 583 of 599
OK here, thanks very much :)
required field
- 13 Feb 2008 18:18
- 584 of 599
No stock prices working here Ian, this working though !, I get no such table db error !
IanT(MoneyAM)
- 13 Feb 2008 18:30
- 585 of 599
required field,
I presume you are talking about stockwatch? I have been able to acccess it here no problems - I will get our tech guys to take a look,
Ian
halifax
- 13 Feb 2008 18:42
- 586 of 599
IAN no stockwatch, quote etc showing DB error same problem as yesterday are your advertisements causing these problems?
IanT(MoneyAM)
- 13 Feb 2008 18:46
- 587 of 599
Halifax, no its nothing to do with the advertisements, I believe it to be database related - it is out of office hours, but I am trying to get hold of one of our tech guys to take a look.
IanT(MoneyAM)
- 13 Feb 2008 19:05
- 588 of 599
OK,
Alex is looking at this - I will be available from 7am tomorrow should you need me,
Ian
Alex(MoneyAM)
- 13 Feb 2008 19:11
- 589 of 599
Could you please let me know if the problem reoccurs?
Thanks, Alex.
Snip
- 14 Feb 2008 07:02
- 590 of 599
no streaming news
only a cross at the top left corner
IanT(MoneyAM)
- 14 Feb 2008 07:03
- 591 of 599
Snip,
We are just taking a look at that
Ian
Snip
- 14 Feb 2008 07:03
- 592 of 599
gosh Ian that was quick. Thanks
IanT(MoneyAM)
- 14 Feb 2008 07:04
- 593 of 599
No Probs - quick question - what are you seeing when you go into streaming news?
Toya
- 14 Feb 2008 07:07
- 594 of 599
Everything works - fantastic! Thanks