IanT(MoneyAM)
- 10 Jan 2008 13:37
If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.
Alternatively, you can email any bugs or enhancements to support@moneyam.com
Thanks
Ian
IanT(MoneyAM)
- 21 Jan 2008 09:18
- 82 of 599
required field,
Thanks - we are working on that
Ian
dell314
- 21 Jan 2008 09:45
- 83 of 599
"IanT(MoneyAM) - 21 Jan 2008 09:15 - 78 of 82
dell,
Unfortunately, this isn't possible at the moment, without a re write of the whole stockwatch page I am afraid.
Ian "
Ian,
With respect, that sounds a bit like a standard cop out answer to me.
Whilst I haven't done any programming for over twenty years, making font size a variable, as opposed to a fixed number, for the body of the stockwatch page doesn't sound like anything approaching a whole rewrite.
I appreciate that you have more urgent issues at the moment but how can I be expected to trade outside on a laptop in the summer, unless I can fit more stocks on my watchlists(although I suppose laptop screen resolutions are slowly getting better)?
Rgds
dell
kate bates
- 21 Jan 2008 10:17
- 84 of 599
PFC prices left in the order book, just cost me about 300, when is this going to be sorted???? been going on for months. Really fed up with this situation with prices being left in the book.
IanT(MoneyAM)
- 21 Jan 2008 10:17
- 85 of 599
kate,
I will take a look - apologies,
Ian
Isaacs
- 21 Jan 2008 10:19
- 86 of 599
Dud orders on FP as well.
Kate - been going on for on and off years not months. I have other level 2 feeds as a back-up and while they all have problems from time to time none have this persistent dud order issue.
halifax
- 21 Jan 2008 10:20
- 87 of 599
Connection to stockwatch constantly "flashing" why?
IanT(MoneyAM)
- 21 Jan 2008 10:22
- 88 of 599
halifax,
when you say flashing can you tell me exactly what is happening?
Ian
halifax
- 21 Jan 2008 10:25
- 89 of 599
Ian after page comes up the screen flashes on and off same with the Trades page.
IanT(MoneyAM)
- 21 Jan 2008 10:29
- 90 of 599
halifax,
does it take you to an upgrade page?
Ian
gilbertD1
- 21 Jan 2008 10:30
- 91 of 599
I still have completely wrong prices on my stockwatch.
halifax
- 21 Jan 2008 10:32
- 92 of 599
Ian no it doesn't it settles after a while but as soon as I move the cursor it starts flashing again.
IanT(MoneyAM)
- 21 Jan 2008 10:34
- 93 of 599
gilbert,
This is on the HTML stockwatch. We are working to resolve this. Apologies for the inconvenience,
Ian
kate bates
- 21 Jan 2008 10:35
- 94 of 599
FP. playing up. Farce.
IanT(MoneyAM)
- 21 Jan 2008 10:38
- 95 of 599
kate,
apologies - if you now refresh the screen all should be resolved,
Ian
IanT(MoneyAM)
- 21 Jan 2008 10:42
- 96 of 599
Halifax,
I am not entirely sure what is happening at your end, but could you try a restart on the machine please? If this does not work, you may want to try a re install on Java by clicking on the word Java on the stockwatch page,
Ian
halifax
- 21 Jan 2008 10:44
- 97 of 599
Ian have tried both suggestions but when I click on java nothing happens?
IanT(MoneyAM)
- 21 Jan 2008 10:47
- 98 of 599
Here is a direct link to the java download - if you cannot access it from here, it would point at a more serious problem with yoru machine, or at some kind of setting on your machine preventing you from accessing it:
http://java.sun.com/webapps/getjava/BrowserRedirect?locale=en&host=www.java.com:80
Ian
halifax
- 21 Jan 2008 10:56
- 99 of 599
Ian java confirmed as 6.3 this problem occurs on the stockwatch and trades pages and on the quotes page and started yesterday. As I knew you were experiencing tech problems after the earlier system crash I did not report it until this morning.
kate bates
- 21 Jan 2008 11:00
- 100 of 599
CNE playing up.
Isaacs
- 21 Jan 2008 11:09
- 101 of 599
WOS as well.