IanT(MoneyAM)
- 10 Jan 2008 13:37
If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.
Alternatively, you can email any bugs or enhancements to support@moneyam.com
Thanks
Ian
The Other Kevin
- 08 Feb 2008 11:33
- 400 of 599
Nor me but level 2 ok
Geoff(MoneyAM)
- 08 Feb 2008 11:42
- 401 of 599
Greekman,
Thanks for your posts and suggestions.
Bolshi (and others who are seeing a grey box or a red cross where the stockwatch should be)
It sounds like the applet hasnt loaded correctly.
Try clicking on 'Tools' and then 'Sun Java Console'. This will pop up a java console box. Press 'x' to clear classloader cache. This will basically force your browser to reload the applet and hopefully solve the problem.
Please note that in Firefox 'Sun Java Console' will be called simply 'Java Console'.
Hope that helps and once again our apologies.
Best regards,
Geoff
Bolshi
- 08 Feb 2008 12:07
- 402 of 599
Geoff. Which 'Tools'?
The Other Kevin
- 08 Feb 2008 12:08
- 403 of 599
Hi Geoff
Java Console isn't where you say it should be. Using XP Pro. Any suggestions, please?
Bolshi
- 08 Feb 2008 12:10
- 404 of 599
Geoff. I was using BT/Yahoo browser & couldn't find Java. Went to IE & found it there. Cleared the cache but still no joy.
Bolshi
- 08 Feb 2008 12:12
- 405 of 599
Closed all down after Java cache clear out, started again & now working
Geoff(MoneyAM)
- 08 Feb 2008 12:14
- 406 of 599
Bolshi,
glad to hear its sorted for you.
The Other Kevin,
which browser are you using?
Best regards,
Geoff
The Other Kevin
- 08 Feb 2008 12:17
- 407 of 599
BT/Yahoo
The Other Kevin
- 08 Feb 2008 12:49
- 408 of 599
Rebooted and OK now. But, for future reference, where is my Java console?
Bolshi
- 08 Feb 2008 13:01
- 409 of 599
Other Kevin. I couldn't find it in Bt/Yahoo either. Open up IE & do it from there if you can.
Geoff(MoneyAM)
- 08 Feb 2008 13:01
- 410 of 599
The Other Kevin,
Glad its sorted.
I am afriad I am unfamiliar with the bt/yahoo browser i am afraid.
Perhaps their help desk can tell you where they have hidden it.
Best regards,
Geoff
The Other Kevin
- 08 Feb 2008 13:22
- 411 of 599
Hi Bolshi - My IE is wrapped in BT/Yahoo/Google buttons and options but then tucked away in a corner I spotted Tools and found the elusive console. Many thanks. K
Stan
- 08 Feb 2008 14:03
- 412 of 599
Geoff,
Where Is my Java console? using a Mac 10.3.9 with Firefox on dial-up please? seems nothing under Tools.
Tried IE but not found.
The Other Kevin
- 08 Feb 2008 14:23
- 413 of 599
Stan - My IE desktop is a mass of buttons and search windows all in confusing colours but almost hidden on the right hand side is the Tools button, next to the Page and Print buttons and with a couple of continuation arrows which bring up the Help, One Note and BT buttons when clicked. I wonder if your Tools button is buried there?
The Other Kevin
- 08 Feb 2008 14:30
- 414 of 599
Stan - A further thought: Right click on IE opening page and enable the Menu Bar.
That should bring up the Tools button.
Dil
- 09 Feb 2008 02:45
- 416 of 599
Not liking to rush you guys but is non streaming fixed yet ?
IanT(MoneyAM)
- 11 Feb 2008 07:48
- 417 of 599
Dil,
we seem to still be experiencing a lag commencing late on in th etrading day. We are working on it, and I do apologise again,
Ian
Mickinvest
- 11 Feb 2008 08:04
- 418 of 599
1 minute into the trading week and streaming goosed this end,F............................K
IanT(MoneyAM)
- 11 Feb 2008 08:05
- 419 of 599
Mick,
Apologies - Alex is looking at stockwatch as we speak and all should be back to normal in a moment or 2,
Ian