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Please report bugs and enhancements (NEW)     

IanT(MoneyAM) - 10 Jan 2008 13:37

If you have any enhancements you would like to see to the service, or you have spotted a bug anywhere, please feel free to post here and we will investigate as necessary.

Alternatively, you can email any bugs or enhancements to support@moneyam.com

Thanks

Ian

klal - 08 Feb 2008 08:16 - 375 of 599

Stockwatch broken for me too.... :-( Restarts make no difference

Edit: Seems ok now!

oddie - 08 Feb 2008 08:16 - 376 of 599

Ian,

Having problems with Level 2, Streaming prices, , Stockwatch etc... since 7.45 a.m....
PLEASE fix it ASAP! Can't have ANOTHER day of problems this week!

kammy - 08 Feb 2008 08:17 - 377 of 599

ok now..what fixed it geoff

Dynamite - 08 Feb 2008 08:17 - 378 of 599

i've logged in and out, shut down restarted now all I get on terminal is L2 and grey boxes for the rest!

kimoldfield - 08 Feb 2008 08:20 - 379 of 599

Stockwatch and Level 2 fine now, though the latter a tad slow.

Geoff(MoneyAM) - 08 Feb 2008 08:23 - 380 of 599

All,

apologies for the disruption all should be fine now.

if anyone is still experiencing problems please let us know.

best rergards,

geoff

Mickinvest - 08 Feb 2008 08:23 - 381 of 599

I'm the same, added add blocker last night and thought it was that and disabled andf rebooted and can only view non streaming.

oddie - 08 Feb 2008 08:23 - 382 of 599

Level 2 and Streaming prices still not working for me!

What is the problem now?

klal - 08 Feb 2008 08:25 - 383 of 599

Stockwatch broken again.....! "Invalid bytecode"

kammy - 08 Feb 2008 08:25 - 384 of 599

same problem again...looks connectivity very slow..
do u have network issues?

edit connection ok again.

Snip - 08 Feb 2008 08:25 - 385 of 599

no stockwatch

Mickinvest - 08 Feb 2008 08:25 - 386 of 599

I'm just getting top line showing epic etc and the green light trying to connect then losing connecting, ain't working here. Works in non stream.

Snip - 08 Feb 2008 08:27 - 387 of 599

ok now

dealerdear - 08 Feb 2008 08:28 - 388 of 599

I've got no live streaming prices, just a nice red cross to look at!

Mickinvest - 08 Feb 2008 08:28 - 389 of 599

working but was opened another window to type this as sure as hell wasn't going to come out of stockwatch again!

Geoff(MoneyAM) - 08 Feb 2008 08:30 - 390 of 599

all,

i may have been a little on the optimistic side with earlier posting.

progress is being made but unfortunatley not out of the woods just yet.

once again our apologies to anyone experiencing this problem

best regards

geoff

CWMAM - 08 Feb 2008 08:38 - 391 of 599

no live streaming

Dynamite - 08 Feb 2008 08:40 - 392 of 599

I went away and had breakfast in hope this was sorted...still no joy.
I really think am needs a new platform which does not keep falling over especially in busy times...I've just taken out a small sub to ADVFN ...if these problems don't get sorted soon I will be going over there full time.
A system is only as good as its programming...if yours cannot cope you need to get rewriting pronto.
Di

greekman - 08 Feb 2008 09:35 - 393 of 599

Geoff,

Re slowness. It appeared to be when I opened traders thread. All links to different threads were then very slow, a bit quicker now though. But according to several other posts it appears other areas of the site are also slow. Nothing personal, but if there is not great improvements on this site by the time my subscription is due for renewal (about 6 months so plenty of time) I'm off to pastures new. Once again, I have nothing but praise for the customer services team, which are second to none (if customer services response times had not been to it's current standard I would have canceled my subscription already). It's a shame the whole site is nowhere near up to your standard.

Greek.

Bolshi - 08 Feb 2008 11:16 - 394 of 599

No live prices on my stockwatch. Just blank grey box.
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